09-23-2016 1:46 PM
I recently bought a WD my cloud back up. It will not communicate with my pace 5268 AC. If I plug the My Cloud directly into my laptop it communicates, when I Plug it into my router, the ethernet lights do not place. Reading online I saw that the pace router is not UPnP compatible. Is there a workaround for this to work?
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09-24-2016 6:14 AM
Unfortunately, the workaround is to add another router that does support DLNA®/UPnP® devices for streaming.
I had a similar situation with my Apple devices several years ago and was forced to add an Airport Extreme. In doing that I disabled WiFi on the 5268AC and connect the new router and my DVR via Ethernet cable.
- edited 09-24-2016 6:34 PM
@FCCS_ret The fix, is get a gigabit switch and plug the My Cloud into and then the switch into the RG ethernet port. Seems to be working for most users w/this problem. Good luck
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07-28-2017 4:01 PM
is there a way to do this without adding a second router or switch.
Here is the Uverse RG log entries:
Type Date/Time Event Description
info Jul 28 02:27:42
daemon: dhcp6d: unknown or unexpected DHCP6 option opt_20, len 0
warn Jul 28 02:27:41
daemon: radvd: our AdvLinkMTU on br0 doesn't agree with fe80::daeb:97ff:fe2e:19b8
11-13-2017 9:21 AM
What' s strange about this issue the fact that my android devices can access the wd my cloud on the network. It' s just my computers that won' t connect.
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