U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

Message 1 of 636 (565,756 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

wesmac,

Yes, the IP addressing and DHCP are probably the problem.

Refer to post #13 in this thread for the proper procedure to make a wireless access point work on the 2Wire's network. Basically, you need to turn off DHCP on the DIR-857, and assign it a static IP address within the 2Wire's subnet.

Message 241 of 636 (6,499 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Awesome!  Of course, there is still an issue.  I can't figure a way to make my router's static IP outside of the DHCP range.  On the RG, it's a pop up menu that won't give choices outside the DHCP range.  Any help?

 

When I get that set, I can manually program my dir 857 to a different LAN static IP.  Then I can disconnect the 857's wan/internet port and plug the RG into a lan/lan connection.

 

Am I making sense?

Message 242 of 636 (6,480 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

You do not need to set the static IP for the DIR-857 through the 2Wire RG's menus. Just set it on the DIR-857 yourself. The 2Wire RG will eventually realize that the DIR-857 is using a static IP.

I believe the default DHCP range for the 2Wire is 192.168.1.64 through 192.168.1.254. Set the DIR-857 outside this range. (For example: use 192.168.1.10).

Remember that you're setting the LAN address of the DIR-857 to this IP address, not the WAN address. The WAN in this case is not used.
Message 243 of 636 (6,471 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Done, all is running correctly.  No real change from before unfortunately!  The 3TB WD drive will not show up in the DLink program Shareport Plus or from within the DLink IP Interface.  I really thought the subnet trick would work.  Do you happen to know any suggestions for having a networked hard drive?  Via Win7?

 

Seriously, great advice.  I read a lot of forums.  Your advice and clarity is the best I have seen Some Joe7777.  Nicely done.

Message 244 of 636 (6,454 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

You should be able to get the NAS to show up -- check the configuration of the NAS carefully (or reset it to factory defaults), and assign it a static IP address as well (use 192.168.1.20).
Message 245 of 636 (6,449 Views)
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Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

It's technically not NAS.  It's a USB 3.0 external.  The DIR 857 has USB 3.0, but it won't recognize this drive.

 

Bummin'

Message 246 of 636 (6,446 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Oh, I see. The DIR-857 has a feature where you can just plug in a USB drive and it becomes a file server for that drive.

In this case, I'm 99% sure the problem is that the drive is 3TB. Drives exceeding 2TB must use a GPT partition table or otherwise have to have some type of sector remapping mechanism within the drive controller in order to be used. I almost guarantee that the DIR-857 does not have this capability, so it's not able to use the drive.
Message 247 of 636 (6,444 Views)
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Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

OK thanks.  So disappointing.  I fell for their advertising.  "any USB device"  I should have known better.

 

Thanks for your help!  I posted your message on the DIR 857 support page I have been posting on.

 

http://forums.dlink.com/index.php?topic=48434.0

Message 248 of 636 (6,433 Views)
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Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

First off props for all the support/info you've provided for this thread. I'm going to ask a question I think I already know the answer to but I'm hoping I will be surprised.

 

My current set up is just the 2wire RG. Since I live in an apartment and I cannot run Ethernet in the walls and my S/O finds it unacceptable to have Ethernet running across the apartment, I am using the two set top boxes as bridges (I have switches that filter out the IGMP multicast connected to the Ethernet ports of the set top boxes and have devices connected to those switches. This actually works pretty well.)  I'm wanting to use a router running DD-WRT to do all my work and turn my RG into a simple modem like in post #2.

 

Heres the deal though: I want to use the DD-WRT router to hand out DHCP and I need the DD-WRT router because I need to be able to add static routes to another router (pfsense that is infront of my lab network) Is this possible? If I do like in post #2, my RG is running 192.168.1.x and my DD-WRT router would be on 192.168.2.x however since all devices are using set top boxes as bridges, I don't see any way to get them on the 192.168.2.x network and off of 192.168.1.x and I still cant do static routes with the limitation of the 2wire RG. I'm thinking what I will basically need to do is

 

-keep RG IP as 192.168.1.254 and do the information as outlined in post #2

-set DD-WRT router IP as 192.168.1.1

-disable DHCP on the RG (I don't think this is possible. Hope I am wrong)
-enable DHCP on the DD-WRT

 

What does everyone think?

 

Message 249 of 636 (6,753 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

You cannot disable DHCP on the RG, because the STBs require it.

Your two switches that you have hanging off the STB Ethernet ports -- what make/model are they? If they're smart switches that support VLANs, we might be able to make this work.
Message 250 of 636 (6,744 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

They are simple NETGEAR GS108's so I am pretty sure they don't. What I think I will end up doing is ordering powerline ethernet adapters and do post #2. RG -> DD-WRT -> Powerline adapters that I will connect the switches that are currently hanging off the STBs currently.

Message 251 of 636 (6,783 Views)

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?


aaearon wrote:

First off props for all the support/info you've provided for this thread. I'm going to ask a question I think I already know the answer to but I'm hoping I will be surprised.

 

My current set up is just the 2wire RG. Since I live in an apartment and I cannot run Ethernet in the walls and my S/O finds it unacceptable to have Ethernet running across the apartment, I am using the two set top boxes as bridges (I have switches that filter out the IGMP multicast connected to the Ethernet ports of the set top boxes and have devices connected to those switches. This actually works pretty well.)  I'm wanting to use a router running DD-WRT to do all my work and turn my RG into a simple modem like in post #2.

 

Heres the deal though: I want to use the DD-WRT router to hand out DHCP and I need the DD-WRT router because I need to be able to add static routes to another router (pfsense that is infront of my lab network) Is this possible? If I do like in post #2, my RG is running 192.168.1.x and my DD-WRT router would be on 192.168.2.x however since all devices are using set top boxes as bridges, I don't see any way to get them on the 192.168.2.x network and off of 192.168.1.x and I still cant do static routes with the limitation of the 2wire RG. I'm thinking what I will basically need to do is

 

-keep RG IP as 192.168.1.254 and do the information as outlined in post #2

-set DD-WRT router IP as 192.168.1.1

-disable DHCP on the RG (I don't think this is possible. Hope I am wrong)
-enable DHCP on the DD-WRT

 

What does everyone think?

 



I don't think so. The STBs will not work if there is any kind of router between them and the RG (a switch is OK). No you can not disable DHCP on the RG.

 

This is what I would try. On your DDWRT router turn off DHCP, set it to use 192.168.1.2 as it's local address, set it up to be in the DMZ on the RG, and connect a cable from both a LAN port and the WAN port to LAN ports on the RG. Set up your clients (downstream from the STBs) to use DHCP for IP addresses from the RG, but hard code them to use the DDWRT router as their gateway and DNS server. Might work.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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Message 252 of 636 (6,781 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

CJ,

That's not going to work because the DD-WRT router will have the same subnet on both the LAN and the WAN. It can't route like that.

His idea to use powerline Ethernet adapters will work. He could also replace the NetGear GS108 switches with GS108T switches and configure VLANs.
Message 253 of 636 (6,765 Views)

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

SomeJoe7777 wrote:
CJ,

That's not going to work because the DD-WRT router will have the same subnet on both the LAN and the WAN. It can't route like that.

His idea to use powerline Ethernet adapters will work. He could also replace the NetGear GS108 switches with GS108T switches and configure VLANs.


Ah, I was figuring on the DDWRT router having the public IP on the WAN side from the DMZ on the RG thus only having one DHCP server, but parallel gateways. I guess if were to work you'd have to wait for the public IP to be assigned to the WAN side before plugging in the LAN to LAN cable.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 254 of 636 (6,758 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

So the powerline adapters worked like everyone expected but it seems like the throughput on them is no good. I had everything set up and working fine but when the Apartment Captain (I saw this earlier in the thead and I am shamelessly stealing it) went to stream media, it seems like the powerline adapter wasn't good enough to stream 720p and she was not happy! That is a whole nother issue on its own. I reverted back to my original set up just using the residential gateway and no DD-WRT router.

 

Trying to decide if I want to 1) Throw in the towel, return the router and powerline adapters and just use logmein to RDP into boxes in my lab network giving up on my idea 2) mess with the powerline adapters and somehow improve the throughput or 3) try switches that support VLAN.

 

I just want some routes between networks Smiley Tongue

Message 255 of 636 (6,727 Views)