U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Teacher

U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

Message 1 of 636 (566,453 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

hieunknown,

You have two conflicting goals here.

1. If you want to keep settings on your router and set up all port forwarding yourself on your router, then you need to follow post 2. However, in this case, you will not be able to have wireless clients that connect to the RG able to communicate with wireless clients that connect to your router.

2. If you want wireless clients on the RG to communicate with wireless clients on your router, then you need to follow post 13. However, in this case, you will not be able to work with the firewall on your router -- all pinholes that you want will have to be done on the 2Wire using its firewall.

If you set up via post 2, then you do not have to do anything to the RG for firewall pinholes -- everything would be controlled by your router. Conversely, if you set up via post 13, you will have to configure all firewall pinholes on the 2Wire.
Message 466 of 636 (2,353 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Hi SomeJoe7777,

Thanks for the years of responses. I've learned a lot from this thread. 

I'm about to upgrade my home network and want to make sure I do it the right way, and am still protected.

Right now I have a 3801 RG connecting all my devices, both wired and wireless.

I'm going to integrate a Synology 1813+ NAS that will be connected to a Netgear WNDR3700. So I will turn off the wirelss on the RG.

My two questions:

Since the 1813+ is feature rich and I'll want to access it while I'm away from home, I should use method #2, correct?

And, will I be exposing my NAS to security threats by doing this, turning on DMZPlus or anyting else?

Thanks!

Rory

Message 467 of 636 (2,179 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Hi rory1,

 

Yes, you should follow post #2 to operate your NetGear router as the DMZPlus device.  When doing this, you also want to:

 

  1. Turn off wireless on the RG so that all of your wireless traffic is routed through the NetGear.
  2. The default LAN subnet on the NetGear is usually 192.168.1.x, which is the same as the default subnet on the 2Wire.  You will need to change the one on the NetGear to something different, like 192.168.2.x.

After you have this set up, you should have Internet access.

 

Once you've verified that, then set up your Synology on a static IP address in your LAN subnet that is outside the DHCP range of the NetGear.  For example, if the NetGear is handing out 192.168.2.100 through 192.168.2.200, then set the Synology to 192.168.2.20.  Fill in the subnet mask, default gateway, and DNS on the Synology as appropriate.

 

Now configure the firewall on the NetGear to allow inbound connections on ports corresponding to the services you're going to run on the Synology.  (e.g. HTTP = port 80, FTP = port 21, etc.).

 

 

Message 468 of 636 (2,156 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Joe,

 

I have followed post # 2 to a tee. Worked on the first try, then after 15 minutes all went dead, no connection to the net. I believe I failed to set the renewal correctly.

 

Using 3801HGV and E4200.

 

Now, when I repeat the procedure, I cant even seen the 4200 on the LAN status page or in the firewall settings page...The first time it showed up as "Cisco" and it isnt appearing again.

 

I even IDed even MAC address and named it for a process of elimination. Doesnt appear.

 

Lastly, I reset the E4200...nothing.

 

When I have all 4 ports plugged - Macbook, M-Cell, Wireless TV Pod, and E4200...all show up but the 4200.

 

What am I doing wrong?

 

My purpose for using the 4200 is for wireless coverage. The 3801 is pretty weak for coverage vs. the 4200. I do use some port forwarding for STEAM and for M-Cell but the is about it.

 

THX

Message 469 of 636 (2,113 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

OK, two possible courses of action:

1. I have seen the 2Wire RG units sometimes have intermittent issues with DMZPlus mode where things that should work all of a sudden stop working. This is corrected by doing a factory reset of the 2Wire. Go to the following page:

http://192.168.1.254/xslt?PAGE=C_5_7

and use the "Reset to Factory Default State" at the bottom. After that, set up your E4200 again with the post #2 instructions.


2. If all you want is increased wireless coverage, you might consider post #13 instead. This would just turn the E4200 into a wireless access point. Then you can configure the firewall on the 2Wire for the Synology.

Message 470 of 636 (2,080 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

SomeJoe,

You are a saint sir.  I've read every single post on this forum over the last 48 hours and the fact you have stuck with us and provided simple, easy and amazing information is really something.  Thank you for it.

 

To my issue - 

Background - I have ATT Uverse internet only (No TV, No VoIP) with a HG3801.  Every since switching to the newer model HG, the wireless reception is garbage in the back of my house.  I recently purchased a NetGer WN2500RP (Universal Dual Band WiFi Range Extender).

 

On the rg, I have an Xbox 360, Laptop used for torrenting/Hulu (that can't be watched on Xbox) and a Synology DS213+ (on its way) all wired directly to it.

 

Ideal Situation For the Netgear:

I would love to plug it into the bedroom, hardwire another Xbox to it (to improve signal while gaming) and improve overall wireless signal in the back of the house.  I would be able to move about the house without any issues and be able to use my laptop to stream movies from my DS213+ through the Xbox, to the TV in the bedroom.

 

I didn't catch any posts that mentioned a wireless setup - most involved the Router being wired to the LAN or WAN port of the RG.  After

 

I did not read one post that didn't involve a direct, wired connection between the RG and a router.  My gut tell me #13 is the best route but my desire for wireless is what is causing me a hang up.

 

Thanks again SomeJoe

Message 471 of 636 (1,966 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Hi moezer,

Your NetGear WN2500RP is a wireless access point that is designed to be connected in one of two ways:

1. Connect via wired cable from LAN port to the main router in the house (in your case, the 2Wire 3801HGV), and provide wireless access.
2. Connect wirelessly to the main router in the house, and provide wireless access.

Unfortunately, because of the manner in which the 2Wire routers work, method 2 is not possible. Only method 1 will work with the 2Wire equipment.

You will need to run an Ethernet cable from the 2Wire router to the desired location for the NetGear, plug it into the LAN ports of each router on both ends, and then follow post #13. The exception for you in following post #13 is that you should not turn off wireless on the 2Wire. This will give you two wireless access points in the house for better coverage.
Message 472 of 636 (1,944 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

With that being said, I have the option of returning the WN2500RP. Is there another piece of equipment that I can get that would allow me to accomplish what I want to do?

 

I should follow-up also and same my goal, first and foremost, is to be able to stream the videos located on the DS213+.  If I can accomplish that, then I am willing to settle on most of the other parts.

Message 473 of 636 (1,944 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Not to provide an additional wireless access point. However, there are a few options to replace the Ethernet cable. There are powerline Ethernet adapters that can run the signal through the power outlets of your house, and there are MoCA adapters that can run the Ethernet signal over coax, if you already have coax wired in the house.
Message 474 of 636 (1,927 Views)
Highlighted
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

There is some existing coax from when we had Uverse TV (Prior to the wireless STB). I currently have an over-the-air antenna hooked up and running to where the RG is and connecting directly to the TV. Can I use the coax for OTA TV and Ethernet signal? If so, any product recommendations?
Message 475 of 636 (1,925 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Still looking for any recommendation on ethernet to coax (or at least any experiences with them) from anyone out there but I did Google it and there is very little out there. However, I found this little nugget:
http://www.netgear.com/service-provider/products/powerline-and-coax/moca/WM2500RP.aspx

but can't seem to find any place to buy it. Seems like it was just launched this past June-2013.
Message 476 of 636 (1,847 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

It's not easy to run MoCA or HPNA along with OTA TV on the same cable without additional diplexers or adapters.

Try these powerline over Ethernet adapters instead. The reviews say they work well and they're way chepaer than MoCA or HPNA adapters:

http://www.newegg.com/Product/Product.aspx?Item=N82E16833704164

Message 477 of 636 (1,839 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Thanks for the tip SomeJoe. This route seems much easier and I might be able to save a couple bucks in the process. Looked up the brand and I think i'm going to try and get this Wireless N Starter kit to work:
http://www.amazon.com/TP-LINK-TL-WPA281-300Mbps-Wireless-Powerline/dp/B008IFXQDW/ref=sr_1_4?s=pc&ie=...

I'll report back with the results.
Message 478 of 636 (1,807 Views)

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I have everything configured but still can't route. I have the 2wire on 172.16.15.x and a Linksys E2500. I am not able to ping the router at 172.16.16.254 which is the Linksys E2500. I am trying to put my mail server in the port forwarding mode on the router. I am very close. Is there something else I need to do? I followed the directions, thought I remembered seeing something about adding a routing statement.

 

Thanks

Message 479 of 636 (1,753 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?


golfer2013 wrote:

I have everything configured but still can't route. I have the 2wire on 172.16.15.x and a Linksys E2500. I am not able to ping the router at 172.16.16.254 which is the Linksys E2500. I am trying to put my mail server in the port forwarding mode on the router. I am very close. Is there something else I need to do? I followed the directions, thought I remembered seeing something about adding a routing statement.

 

Thanks


 

Did you mean for those two IP addresses to be on different subnets?

 

Please post what subnet is being used by the LAN side of the 2Wire, and what subnet is being used by the LAN side of the Linksys.

 

Message 480 of 636 (1,744 Views)