U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Teacher

U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

Message 1 of 636 (566,094 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

If you are getting the 10 minute timeout issue, your router is blocking DHCP renewal packets from the 2Wire. So you need to configure this firewall rule on the WAN link of your Linksys (the Ethernet port connected to the 2Wire).

Is your Linksys running stock firmware, or are you using aftermarket firmware like DD-WRT or Tomato?
Message 406 of 636 (3,444 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Stock out of the box.  I am completely baffled as to where this is going and how to get there......LOL

Message 407 of 636 (3,433 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

OK, well if you can't put in the firewall rule, then just configure the IP as static. The IP will stay the same in virtually all cases unless you ever replace the RG.
Message 408 of 636 (3,427 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Static works perfectly.  Was just trying to avoid the pitfalls of a static assignement. 


If I gotta stay with Static, then I will. Justrr wanted to avoid a DHCP change.

 

Markeebo

 

Message 409 of 636 (3,418 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I am interested in replacing the wireless gateway from the i38HG with a Linksys E3000 in order to provide better performance when streaming movies to my Roku.

 

Two questions:

 

1. In your wireless access point solution you say to link 2Wire routher to one of the LAN ports on the router I plan to use.  My question is for linking to the 2Wire can I connect to a LAN port on the i38HG or do have have to connect to i3812V outside?

 

2.  I assume that I will need to disable the wireless access point on the i38HG.  Is that correct?

 

then I just need to change the LAN IP address of my E3000 to a static IP on the same subnet as the 2Wire router but outside the DHCP range.

 

Thanks for your help.

Message 410 of 636 (2,841 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Yes, you can perform the steps in post 13 using the i38HG wherever it talks about the RG.

1. Yes, you can connect it to the i38HG. You can also bypass the i38HG and connect to the Ethernet port in the i3812V, but this Ethernet port is not enabled by default. You will need to log into the i3812V's web pages to enable it.

2. Yes, you can disable the wireless access point in the i38HG by logging into the i3812V's web pages.

Message 411 of 636 (2,820 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Hi,

 

I'm trying to use a proxy (BTGuard) with my Mac Mini and MacBook that are connected to a 2wire 3800HGV-B (Uverse). I've tried opening the ports that the proxy is using to no avail. When I try it as a PC (running Paralells) it works fine, which leads me to beleive the Macs are not getting along with the 2wire. Would opening the 2wire on DMZPlus to an Airport Extreme resolve this issue? And would the Airport Extreme act as the firewall? Any help would be appreciated. I hate running Paralells. Thanks!

Message 412 of 636 (2,721 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

To SomeJoe7777:

 

I am trying to setup my Linksys router as a wireless access point behind a Gateway.  I am following one of your earlier post on this.  I can disable the WI-FI on the Gateway.  On the Local Network Tab of the Linksys I can disable the DHCP server and set the Linksys IP address to be on the same subset as the Gateway but outside its DHCP range.  I have some questions however:

 

1) The Linksys Internet Settings Tab shows the Internet Connection Type as "Auto Configuration - DHCP".  Do I leave that as is?  If I try to set it as Static IP then it asks for IPv4, Subset Mask, Default Gateway and DNS 1 addresses that I am unable to set up.  If I leave it as "Auto Configuration - DHCP" it appears to work ok.  Is that the correct setting?

2) On the Advanced Routing Tab, NAT is enabled.  Do I leave that as is also?

 

Many thanks

Message 413 of 636 (2,963 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

To SomeJoe7777

 

A little more detail on my earlier post this afternoon.  At the moment I am trying to set up a new router as an access point behind an old router to test this setup for a new UV Gateway.  Regading my question on the Internet Connection Type - Automatic Configuration DHCP.  I can actually change that to Static IP on the new router and fetch addresses from the old router "status" page.  However, when I reboot the modem/old router, the modem gets a new IP address of course and the default gateway changes also.  Subnet Mask stays at 255.255.255.0 and DNS 1 stays at 192.168.0.1   It appears to work ok nonetheless either way - either with Static IP and the now incorrect Internet IPv4 address and incorrect default gateway address and also appears to work ok if I just set the Internet Connection Type to Automatic - DHCP.  Of course the DHCP Server on the new router is turned off ok.  So which way should I leave it so there are no conflicts.  Unfortunately I am not very knowledgeable on this.  Your help appreciated....

Message 414 of 636 (2,961 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

You just need to follow post 13 in this thread to set up your Linksys as a wireless access point.

 

The settings you are referring to regarding Internet connection type are not applicable to this configuration, so just leave those settings at the default.

 

Check your connections carefully -- for post 13, the link between the 2Wire and your Linksys is LAN to LAN ... the WAN port on your Linksys is not used.

 

Message 415 of 636 (2,931 Views)
Highlighted
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

SomeJoe7777,

I have followed your post 13 verbatim (no problem on the LAN to LAN).  What confused me on that post is the word "static" on item no. 3, I quote:   "Change the LAN IP address of your router to a static IP....."   so I was trying to accomplish that by changing the Internet Connection Type from "Auto -DHCP" to "Static IP".  I will leave it as-is.  Thanks for the help,   Smiley Happy

Message 416 of 636 (2,926 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Ah, I understand. There should be another section in the configuration pages of the Linksys for the LAN IP address, not the WAN/Internet address. This is what you need to find and change. This is also where the DHCP server can be turned off.
Message 417 of 636 (2,900 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Indeed... Linksys EA4500 - there is a tab called Local Network that allows me to edit the LAN IP address of the router and turn off DHCP.  I have done that successfully.  There is also a tab called Internet Settings that allows me to change form "Auto - DHCP" to "Static IP".  I was confused about the Static IP part but based on your earlier post I now have at default - Auto - DHCP and left NAT enabled on another tab, default also.  Everything appears to be working OK...  Thanks again, great resource Smiley Happy

Message 418 of 636 (2,892 Views)
Voyager

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I have a 2Wire 3801HGV-B with uverse and I'm trying to set it up as a bridge to a Linksys E2000 router.  I tried to follow the steps in post #2, but I get hung up on step 3. I performed the following steps:

 

I have the internet port on the E2000 plugged into one of the LAN parts on the 2Wire, and my computer plugged into the lan port of the E2000. 

 

-Reset both to factory settings

-logged into the e2000 and disabled hdcp server and set IP address to 1.192.168.2.1.

-Rebooted the router and checked the status and saw that no IP address has been assigned.  Unable to browse the internet. 

- Unplugged my computer and plugged it directly into the 2Wire.  Went to Firewall>Applications, Pinholes and DMZ and only my computer shows up as a device, not the router. 

 

As this point I can't go any farther, and I messed around with any setting I could think of with no effect.  I would appreciate any guidance you can give me. 

 

Message 419 of 636 (2,760 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Check the E2000 carefully. There are two places for DHCP settings.

There is the DHCP server, which operates on the LAN ports. You can leave this on, it doesn't need to be disabled in your case.

Then there is the addressing mechanism for the WAN interface, which is a DHCP client. This must be on and set to receive an address on the WAN interface via DHCP. Otherwise, the E2000 will not get an address from the 2Wire.
Message 420 of 636 (2,758 Views)