03-16-2011 8:18 AM - edited 03-16-2011 8:59 AM
I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?
I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)
In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:
- DHCP - OFF (at min, it appears you must leave one available?)
- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)
- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)
- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?
Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!
AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...
For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)
Solved! Go to Solution.
11-26-2012 2:38 PM
Would it be possible to run 2 routers behind ATT RG. I have a renter who insists on using his own router. They have VDSL in my area. Would appreciate your help.
11-26-2012 5:03 PM
11-26-2012 6:15 PM
Thanks for your reply SomeJoe7777.
I really can't afford option 1, so it looks like it's between options 2 and 3. What's the downside/upside to using DMZ and double NAT. The routers we use have firewalls built in so threats coming in from the internet should not be a problem correct? Also, I am only using port forwarding in one instance on my router. Not trying to do anything fancy, just trying to get internet for the most part.
I guess I could put my router in the the DMZ and have my renter double-NAT his. Would each of our routers have to be on different subnets? For example, the RG would be 192.168.1.154, my router would be 192.168.2.1 and my renter's router would be 192.168.3.1. Does that look right? Also, I normally have all my computers on my router set up with static IP addresses so DHCP is turned off on my router. Any conflict there? Sorry for all the questions. Just want to make sure it will work. They offered me a 18/1 package so I'm not sure which router I will get.
11-26-2012 7:10 PM
11-26-2012 7:48 PM
Thanks SomeJoe7777. Yes, everything will be wired separately. The RG will be kept in my room and my router WAN will be connected to one of its LAN ports. Then my renter will have a Cat5e connection from his room to my room to the RG. This will be connected from his WAN to the RG LAN just like mine. The confusion I have is in my router's settings. I currently have PPPOE setting. Should this be set to "obtain an IP automatically"? This wont affect my routers device IP address of 192.168.1.1 (standard for most routers). Because if it did, it would defeat the idea of setting different subnets for all three routers. Maybe I am confused on how this works.
11-26-2012 7:51 PM
11-26-2012 9:02 PM
So on my side with the double-NAT, is there anything else I should change? Will simply connecting my WAN to one of the RG's LAN ports get me internet?
11-26-2012 9:09 PM
11-26-2012 9:29 PM
Awesome. Thanks so much for your help SomeJoe7777. I will try this out once I get service.
11-28-2012 6:00 PM
I just received news that I will be getting the 2wire 3801 RG. There should not be any problems setting this up as we discussed using this particular router, correct?
11-28-2012 8:00 PM
12-01-2012 10:48 PM
My window7 VPN fails to work after installing U-verse 2Wire 3600HGV-B. I recently switched from ATT DSL to U-verse Internet and was provided with a 2Wire 3600HGV-B. I can not connect to my company's VPN. After gone thru 2wire's support page "VPN Connectivity and Troubleshooting", tried DMZPlus mode, verified IP scheme. VPN is still not connect. From the support page, it is either the VPN is using the IPSec 50 or 51, I have no problem with the old ATT DSL modem before. is there any work around? Please help
Thanks for your time.
12-02-2012 11:57 AM
12-02-2012 1:15 PM
I just use Window7 preload VPN and my wife's NB uses Cisco Anyconnect VPN client. Both VNP don't connect. Thanks.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!