U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Teacher

U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

Message 1 of 636 (564,310 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

If you have a 2Wire 3801HGV, then setting your Linksys up in accordance with my post #13 (as a wireless access point) will still maintain firewall protection for your computers.  The 3801 has it's own firewall that will protect the entire network.

 

Message 16 of 636 (518,278 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

In order to make the changes to the router in steps 1 and 3 of post #13, do I first connect the router directly to a PC and if so do I connect the Ethernet port of the PC to one of the LAN ports of the router or do I connect it to the WAN?  I realize that once the router is configured properly I would be connecting it LAN to LAN - 2WIRE to router.  I am a newbie on this, thanks.

Message 17 of 636 (518,264 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Yes, to perform steps 1 and 3, connect the router directly to a PC using a LAN port on the router.

 

Once you change the IP address in step 3, you will no longer be able to communicate with the router until the IP address on your computer is changed to an IP address in the same subnet as the router.  This shouldn't be a problem if you simply make sure the computer is getting an IP address via DHCP, reboot the computer, and let it pull an IP address from the 2Wire RG.  If you have configured the new IP address on your router correctly in step 3, you should then be able to communicate with it again.

 

Message 18 of 636 (518,256 Views)
Explorer

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?


SomeJoe7777 wrote:

Once you change the IP address in step 3, you will no longer be able to communicate with the router until the IP address on your computer is changed to an IP address in the same subnet as the router.  This shouldn't be a problem if you simply make sure the computer is getting an IP address via DHCP, reboot the computer, and let it pull an IP address from the 2Wire RG.  If you have configured the new IP address on your router correctly in step 3, you should then be able to communicate with it again.

 


Bear with me and my inexperience but how do I make sure that the computer is getting an IP address via DHCP?  OS is Windows 7 Home Premium.  Where do I verify this?  Or it is the standard config.

 

To be sure, I first change the router per steps 1 & 3, connect it to the 2WIRE LAN to LAN, reboot computer and then to get to the router I just go to the new IP address of the router???

Message 19 of 636 (518,238 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

DHCP is the standard configuration of a Windows computer, but during configuration of routers like this, some people temporarily assign a static IP to the computer to facilitate communicating with a router on a different subnet.  If you didn't do that, then it isn't applicable.

 

Yes, your second statement is the correct procedure.

 

Message 20 of 636 (518,201 Views)
Employee

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

Somethig got hung up saying it could not post and then it double posted. Could not find a delete button.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 21 of 636 (512,141 Views)
Highlighted
Employee

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I have found keeping a note book with the final settings and how I got there helps 6 months or 2 years from now when something breaks or gets changed by mistake. Print or copy SJ instructions out and remember where you put them.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 22 of 636 (512,141 Views)
Teacher

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

What if I cannot get into the iNIDs web interface?  Acutally when the Uverse tech first gave me the ethernet gateway I was able to access the web interface, but did not have or could not find the password to make the needed changes.

 

After I register on the att.net site I could no longer access the web interface and a quick port scan shows it's not open.  Any ideas?  And once/if I get to it again, what was the password to make the advance changes?

 

I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinion.

Message 23 of 636 (511,930 Views)
Teacher

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

not a prob, ended up rebooting the iNID and the web interface was accessible again.

Message 24 of 636 (511,918 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]

Thanks for all of your time and information Joe.  I have a similar situation (I think) to what you described in post 13.

 

I have a Linksys router (not wireless) that I have all of my hardwired connections tied to (need more than the 4 ports and a different location than the RG).  I need to be able to communicate between the wireless clients and the wired clients as well as having all of the wired and wireless clients able to have outside internet access. 

 

Are your instructions in post 13 still applicable to accomplish this - hence letting the RG do all of the routing?

 

If I do this, can I also tie another wireless access point to that Linksys router so I can have 2 different wireless bands (my other one is an N wireless)?  This isn't AS important as the other - just wondering.  I do a lot of music streaming from my wired music server to both wired and wireless network players.

 

Previous setup was Charter so just cable modem -> WAN port of router -> wired out on 7 ports, one of which was then a wireless N access point centrally located in the house rather than in the basement wiring closet.

 

Thanks in advance!

Message 25 of 636 (511,797 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?


bpape wrote:

 

Are your instructions in post 13 still applicable to accomplish this - hence letting the RG do all of the routing?

 

If I do this, can I also tie another wireless access point to that Linksys router so I can have 2 different wireless bands (my other one is an N wireless)?  This isn't AS important as the other - just wondering.  I do a lot of music streaming from my wired music server to both wired and wireless network players.


 

Yes.  Post 13 is exactly what you want.

 

If you use the 2nd router with the N wireless, the instructions are the same, but also make sure that the IP address you assign to the 2nd router doesn't conflict with the 1st router.  In the example I gave in post 13, the IP address of the 1st router you will assign as 192.168.254.10.  For the 2nd router use (for example) 192.168.254.11.

 

Everything will be on the same subnet (192.168.254.x) and the RG will be handing out addresses via DHCP.

 

Message 26 of 636 (511,763 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Thanks

 

Just to be clear - my existing router (linksys) is not a wireless router - it's wired out only  I run one of the LAN ports out to an external wireless access point (N, not G)

Message 27 of 636 (511,748 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

Yes, your first router (which has no wireless) is still hooked up in accordance with the directions in post 13.  By disabling DHCP on it and not using the WAN port, you are essentially turning it into a plain switch.

 

Message 28 of 636 (511,736 Views)
Tutor

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

OK.  That's what I thought - just wanted to make sure.

 

One last question, since the default IP for the RG is 192.168.1.254 and the default IP for the existing routher is 192.168.1.1, I shouldn't have to change the IP on either if I'm thinking correctly?

Message 29 of 636 (511,730 Views)
Expert

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

True, you don't have to change the IP as long as it's unique on the network.

 

That goes for both routers, though.  So if you leave the first one at 192.168.1.1, then you'll have to make sure the second one is something other than 192.168.1.1 or 192.168.1.254.

 

Message 30 of 636 (511,724 Views)
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