U-Verse Xbox 360 Integration

Im with you pal, the Xbox 360 STB app was the best cable experiance in my house. I was close to jumping providers several times but did not want to lose my access to the Xbox 360 app. Now that they took that from me I have no reason to stick around, the new Comcast X1 boxes are pretty fast and have tons of features.,

What a debacle, first AT&T was not able to update the app with Kinect functions, then stopping new request to add Xbox 360 app, now this?

I do apologize about this inconvenience. I always thought that this was a very unique feature that we offered our customer's. Hopefully we are in the works of creating a new app or updating the app for the 360.

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@dwinth wrote:

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@cpow99 wrote:

This is the latest in a series of moves by AT&T to show me how much they value my business. Come January, I will show them my appreciation by reducing the number of bills they send out each month by one. Thanks AT&T. 

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I love anonymous threats on the internet. Don't worry cpow99, for every person who leaves like you, AT&T U-Verse will be gaining a lot more subscribers in return. Good luck with your new provider.

 

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Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

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Some "A.C.E." you are dwinth. cpow99 has a genuine gripe and all you do is discount his complaint by basically calling him an anonymous internet cry baby. I know those are not your words but that is what your response essentially says.

So AT&T U-Verse's strategy is to push people away? I guess that is one way to run things, I have no idea how to run a company and if you say “every person who leaves like [cpow99], AT&T U-Verse will be gaining a lot more subscribers in return,” I have not data to argue against you. It wouldn’t be my approach, but AT&T is making money hand over fist and their customer service does seem to try to lose as many customers as they possibly can.

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This is true, however, I have two xboxes and the $99 doesn't cover what I have put into runnning network cables through my walls (and the port wall covers), paying for uverse installation packages, and buying xbox gold for both machines. The way that we use these two xbox consoles are solely as recievers and for netflix. I wouldn't have even purchased them if i knew this would happen.

It is an amazing feature and makes it okay for me to have to pay a premium price for uverse internet/tv, and even my att iphones (which has the mobile uverse remote). It's a little "extra", and sometimes that, in itself, makes all the difference. It showed me that they supported their customer base and offered alternative means for differing setups. We use the main reciever, in the den, to record our shows. Using an xbox in each spare room, we could playback/record the movies from/to the reciever in the den or simply watch live shows. It was perfect and minimal. Now, however, I would need to pay for two additional recievers per month as well as keep the xbox around to watch netflix. IMO, that is too many boxes to keep up with in each room. The xbox 360 is not changing it's interface. I really can't understand why ATT won't simply keep up the existing software reciever app for their loyal customer base who have had it. This has really frustrated me. Support would not verify if there was even an app planned for the xbox one, but that ATT would disable the current xbox 360 app because of the new xbox!?

I'm pretty upset about this decision. I absolutely refuse to have to pay for two extra recievers for my back rooms. I will likely be moving my service or simpy going with roku, netflix, amazon and hulu. The latter being much cheaper but multiple services. I (among many others) pay ATT a nice car payment each month, which should be adequate enough for ATT to continue to provide this receiver app.

I, too, am pretty puzzled/annoyed with this decision.  They have not even said they are working on anything related to the XBox One having a dedicated app so this just screams "hey how are these customers getting away with not having to pay us even more money a month for renting more cable boxes".  Getting an XBox One, and a STB and running it through the XBox One is NOT an adequate or cost effective solution for those that currently have this feature.  From everyone I have talekd to who has this, the XBox 360 seemed to work perfectly fine as a STB and I would love to know why they are just not allowing this anymore.