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Trying to steer mobile to 2.4ghz channels on a BGW210-700

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Trying to steer mobile to 2.4ghz channels on a BGW210-700

I have a Moto Z2 mobile unit and it only connects to the 5ghz channels and I cannot "see" the 2.4ghz channels in my WiFi network page to select the 2.4ghz channels.  I need this ability to set up some smart sockets and they only work on the 2.4ghz channels.  How do I "see" to select the 2.4ghz network on my phone?

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Accepted by jtheuns
‎02-07-2019 11:53 AM

Re: Trying to steer mobile to 2.4ghz channels on a BGW210-700

Disable band steering in the gateway by assigning each band their own ssid/password and the access the desired band by its respective ssid.

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Re: Trying to steer mobile to 2.4ghz channels on a BGW210-700

Thanks, That worked.

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