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Trouble getting a signal with AirTies Wi-Fi extender

Trouble getting a signal with AirTies Wi-Fi extender

I've connected an AirTies extender so I can get my Ring doorbell to receive a WI-fi signal. For some reason, the signal, with the extender, is intermittent. Also, the lights signifying the two bands stay solid for a short time or constantly flash and sometimes go off briefly.

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Message 1 of 19
Scholar

Re: Trouble getting a signal with AirTies Wi-Fi extender

Sounds like the Airties is having problems getting a signal. Try moving it closer to you wifi router.

 

Message 2 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

I moved the AirTies directly inline with the gateway and about 25 feet
distance. There is nothing blocking it. The band lights are still
blinking on and off. The power light is solid.
Message 3 of 19
Scholar

Re: Trouble getting a signal with AirTies Wi-Fi extender

Are the band lights blinking green or red?

Message 4 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

Green
Message 5 of 19
Scholar

Re: Trouble getting a signal with AirTies Wi-Fi extender

That means WPS is trying to sync to your gateway. If this continues for a long time I would take the Airties and use the ethernet cable that came with it to hook it to your gateway. Once it has synced with your gateway, you can then remove the ethernet cable and put it back where you want it.

Also check that you are using an AT&T gateway compatible with the Airties, It has to be the 599, 5268ac, or the BGW210.

 

Message 6 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

Hi Transponder,

Thank you for taking the time to help me. I greatly appreciate it.

My gateway is a BGW210. I connected directly to the gateway as per your
direction. The 2.4 GHz is solid green. The 5 GHz flickers. I'm still
connected to the gateway.

Message 7 of 19
Scholar
Solution
Accepted by topic author
Accepted by LovesGadgets
‎01-22-2019 5:14 PM

Re: Trouble getting a signal with AirTies Wi-Fi extender

What you described is normal. The 2.4 light will be solid green and the 5 GHZ should blink once every 5 seconds. 

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Message 8 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

Thank you. Your help is greatly appreciated.

Message 9 of 19
Contributor

Re: Trouble getting a signal with AirTies Wi-Fi extender

Both my 2.4 and 5 blink every 5 seconds... They both show green...is this normal?

Message 10 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

Yes. When I was having trouble with my AirTies I was told that it is
normal for the 5 to blink.
Message 11 of 19
Scholar

Re: Trouble getting a signal with AirTies Wi-Fi extender

I've never seen the 2.4ghz light blink every five seconds, just the 5ghz when everything is working fine. Are you sure both are blinking every 5 seconds? Or are they both blinking about every second? If so the Airties is not synced to your gateway.

 

Message 12 of 19
Contributor

Re: Trouble getting a signal with AirTies Wi-Fi extender

How do I sync it to the gateway again? It was initially set up by AT&T, during our fiber install.

Thanks.
Message 13 of 19
Highlighted
Scholar

Re: Trouble getting a signal with AirTies Wi-Fi extender

The easiest way it get it synced is to get an ethernet cable and plug it directly into your gateway. Power the Airties one and within a couple of minutes it should sync. Once synced, you can move it back to the location where you need it.

 

If you have WPS set up on your gateway, you can also try using the WPS button on the gateway and the WPS button on the Airties. 

Message 14 of 19

Re: Trouble getting a signal with AirTies Wi-Fi extender

Plug the Airties into the Ethernet port on the gateway with the cable
that came with the Airties. It should automatically sync. Then
disconnect it from both and put the airties where you want it.
Message 15 of 19
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