Thanks for reaching out! We'd be glad to help you get your Smart Home Manager App working properly!
Was your app working properly before? If you haven't already, we'd suggest Clearing your Cache, Cookies, & Browser History. If that doesn't work, please uninstall and reinstall the app, and try resetting your device, and trying it on other devices.
Let us know if this helps!
Ramses, AT&T Community Specialist
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