Hello @MarionD,
That's not what we like to see, and we're here to help!
Let's try some troubleshooting to see if we can resolve the issue.
We have a guide on our main website to optimizing your internet speed.
The best thing to do is to follow all the listed steps. Once you do, please let us know if you're still having connection and slow internet issues.
Hope to hear form you soon!
Mihai AT&T Community Specialist
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