dj88burch's profile

Teacher

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7 Messages

Monday, December 9th, 2013 3:56 PM

Setup for Streaming Devices

Got U-verse two months ago. I have a wireless Gateway for home internet, Motorola NVG589.

I had no problems what so ever the first month, but once my first month was over the router all of a sudden stopped allowing my mobile devices to access google related reservices. 

 

Both mine and my wife's phones can't even play a youtube video, stream, download apps on Google Play, surf non-slowly on mobile Chrome, or access Pinterest. Same for the tablet and ChromeCast. All worked fast and without error for at least a three weeks solid then nothing. Chromecast is completely non-operational because of the what the router is doing. I know it's the router because I've restarted, wiped clean, and reinstalled the phones and tablets, as well as exchanging the Chromecast through Best Buy with a new one. Nothing. Same problems.

 

Has been happing for about two weeks now. If it doesn't get fixed without me having to pay for a tech to come out here I'm going to switch back to Time Warner. Our devices worked fine with them. 

 

Thanks for any help you can give me.

Tutor

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2 Messages

9 years ago

Ho did you fix this problem? I noticed that ater I got the NVG589 all my problems started.

The issues are with this router, even after brdgging it I had the same issue.

 

While I had the 2wire router I did not experience any of these problems.

 

I have already replaced 2 NVG589 and 2 2WIRE and now I know that the issue is this buggy router.

 

Hope ATT will recognize it an fix with a firmware or replacing the router, many of the tec guys already know this problem.

 

 

Contributor

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2 Messages

5 years ago

It isn't a free service.

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