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Setting up your Chromecast

Instructions on how to setup your chromecast and what to do if your device is not detecting your chromecast

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‎09-30-2015 1:39 AM

Re: Setting up your Chromecast

­

Setting up your Chromecast

 

You can set up your Chromecast in a snap using either an Android or iOS phone or tablet or a Mac, Windows or Chromebook computer running Chrome 28 or higher. You only need to set up your Chromecast once - you can cast from additional supported devices without having to set up Chromecast again. Before you begin the setup process, make sure you are connected to a 2.4 GHz Wi-Fi 802.11 b/g/n Wi-Fi network.

 

Connect your Chromecast to your TV

chromecast-setup.jpg

 

Set it Up

  1. With one of your devices connected to your wireless router, go to www.google.com/chromecast/setup.

    chromecast_setup_1.jpg

  2. Download and Install the Chromecast App.

    chromecast_setup_2.jpg

  3. Run the Chromecast App.

    chromecast_setup_3.jpg

  4. Check to verity the code is the one you see on your TV screen.
  5. Select your WiFi network and Enter in the password.

    chromecast_setup_5.jpg

    The Wireless network name and password can be found on your U-verse gateway
    2Wire SSID_Key.png

 

 

 

Common Issues: Chromecast not detected on device

 

Chromecast works mainly with a 2.4Ghz connection on a b/g/n network. If you are using a 5Ghz network or a 802.11AC connection, there will be possible issues with your device detecting your Chromecast.

  • Try using another device, such as a cell phone, tablet, or another computer
  • Disable the 5Ghz and wireless N capabilities on your router
  • Reset your Chromecast

    Hold down the button (next to the micro USB port) on your Chromecast for at least 25 seconds or until the solid light begins flashing.
    Disconnect the USB power cable.
    Wait a few seconds and connect the USB cable again. 

 

-ATTU-verseCare

 

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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