02-21-2012 10:16 AM
That did the trick. When I had the Tech guy on the phone he did some testing and gave it all a clean bill of health. How in the world could the RG get in such a mess and the TV and internet still be working? I'll watch to see if a couple of TV problems clear up and the occasional SMTP failures quit. We had a short service outage recently when the buried distribution cable behind the house was replaced. However, I don't see how that could have affected it. The TV problems have existed for several weeks since the last update and are known problems. It's a good thing I had the Real Time program or I would not have questioned what was going on.
Thanks a bunch,
The new screen shots follow:
02-26-2012 1:04 PM
Well, I'm happy to say since rebooting the RG, I have not had any freezes on the Fox News channel and the Closed Captioning disappearence has not been seen. I have not done a lot of watching for the problem but I replayed a recording of Downton Abby from PBS and the numerous losses of captioning did not reoccurr. On the original playback of the recording the captioning disappeared about every 5-10 minutes. After the reboot I watched the same recording for 30 minutes with no problems. I am still on the RG firmware version, 18.104.22.168-plus.tm so the new version is not here in the St. Louis area yet.
I plan to keep checking on the two problems above to see if they return. More if they do, but the reboot definitely cleared things.
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