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Router cannot dialup to 3g/4g, but 2g is working.

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Router cannot dialup to 3g/4g, but 2g is working.

Router cannot dialup to 3g/4g, but 2g is working. What is the matter?

Is it cellular network 3G/4G low signal in the site or antenna not gain good signal?

My router is E-lins H685 router

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Re: Router cannot dialup to 3g/4g, but 2g is working.

Hi there @elins007 , are you still having trouble with your router?  We have a great team of managers who will gladly troubleshoot the issue and do their best to resolve.  Send us a private message by clicking here. Include your full name, account number, contact information (phone number and email address), and the best time you can be reached. 

 

One of our specialists will be in touch! 

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Message 2 of 3
Contributor

Re: Router cannot dialup to 3g/4g, but 2g is working.

Hello elins007 ,

 

I'm a couple of steps behind you, what are the APN settings that are you using on your router? I'm stuck trying to get the cell status "UP".

 

I'll appreaciate your help.

 

thanks.

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