Contributor
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2 Messages
Replacement Gateway Box, Networked Printer Not Working
Just had my 2Wire gateway box replaced after the last one stopped working, and now my HP printer wont work. Documents fail to print, saying "The spooler was unable to connect to your printer. This can be caused by your printer being turned off, the cable being unplugged, or being connected to a VPN, which will block your access to the local network." The printer is connected via ethernet cable to the gateway, and there is a home network. It's an HP 7410 All-in-one. Please advise how to get my printer back working again.
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oz_1
Master
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4.2K Messages
13 years ago
Reset your printer it is probably looking for your old RG . Check in your printer settings if preferred DNS setting
is 192.168.1.254
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clwilson
Contributor
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2 Messages
13 years ago
I printed out a Network Configuration Page from the printer and compared the IP address to the one listed under printer port settings. I needed to configure the port with IP address 192.168.1.64. The last couple numbers were off which was the problem. Printer works great again. Thanks!
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