03-17-2014 9:59 PM
03-17-2014 9:59 PM
I have a Pace 3801HGV residential gateway. The only AT&T service I have is Internet, which is via fiber to the home (aka FTTP - fiber to the premises). As such, the only input going into my 3801HGV is a standard Cat5 ethernet cable. Shouldn't I be able to swap my 3801HGV for my own router? I tried the following two routers with varied success:
I copied my 3801HGV's settings (the Broadband connection settings which simply consist of a static IP, subnet, gateway, DNS, and MTU) and tried them in a DLink DIR-855L router. It worked except that certain websites seemed to not load or load very slowly - not sure why.
I also tried a Cisco E2000 router with the same Broadband settings but could not get an Internet connection at all.
Is there some proprietary signalling or something going on with the AT&T RG's for the Internet connection that other routers will not be able to duplicate?
Solved by: Go to Solution.
03-17-2014 10:10 PM
03-17-2014 10:10 PM
03-18-2014 7:41 AM
03-18-2014 7:41 AM
I need gigabit ethernet ports. Looks like the NVG589 has them. Is there a way to get AT&T to swap out my RG?
03-18-2014 11:09 AM
03-18-2014 11:09 AM
03-18-2014 3:29 PM
03-18-2014 3:29 PM
I would also like to avoid the monthly equipment lease fee. I have an old 2Wire 270HG that I used to use with my FTTP service. Would this still work even though it is no longer supported by AT&T?
03-18-2014 5:49 PM
03-18-2014 5:49 PM
07-02-2014 9:42 PM
07-02-2014 9:42 PM
So I bought a 3801HGV router the same exact one that AT&T is trying to force me to buy. Why can't I use the one I bought? It doesn't want to hookup for some reason. Everything works but I can't get the internet / service to work and they want to charge me for tech support!!