Random lag spikes at certain times

Contributor

Random lag spikes at certain times

At around 8-10 P.M. EST, my network connection becomes very lackluster, and since I'm a gamer, my ping skyrockets to the near maximum. I would like to know why this happens and how I can prevent this. This has been occuring nearly everyday since the past month. 

1,256 Views
Message 1 of 4
Highlighted
Community Manager

Re: Random lag spikes at certain times

Hello @Dregga 

 

It might be an issue with network congestion, as more people watch streaming video and play games during the prime time, usually in the evenings. What service do you have? Are there any other users in your household?

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Random lag spikes at certain times

Yes, I live with my mother, but she never uses her computer, so I'm the only one actually using one. As for service, I'm not exactly sure what you're asking- I'm using U-verse, and is there any possible way I can stop, or at least lessen the lag it causes?

Message 3 of 4
Community Manager

Re: Random lag spikes at certain times

Thank you for the info, I meant what speed tear do you have? Since you have U-verse, please send a private message to our U-VerseCare team by clicking here and one of our specialists will be happy to help!


Please include your name, account number, phone number and the best time you can be reached.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 4
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support