Tutor
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5 Messages
Port forwarding has stopped working on my arris bgw210-700
I am having the same issue as many others. My port forwarding was set up in Oct 2017 and has worked like a charm for my security cameras until a little over a week ago. I have factory reset the router, forwarded the ports again,
The ports stay open briefly then shut down again.
It appears you guys had a firmware update that broke port forwarding. Please helps me fix this or my security cameras are useless.
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hi @marsey,
As you stated, this is an ongoing issue our engineering team is aware of and working to fix. We will be sending you a private message to discuss this matter further so please look in your forums inbox for it.
Look forward to assisting further!
Rury, AT&T Community Specialist
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diegodiaz
Tutor
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9 Messages
6 years ago
@ATTCares I am also having this issue
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marsey444
Tutor
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5 Messages
6 years ago
From what I understand, until the AT&T engineering department develops a fix for the firmware update, the only way to solve the issue is to request a new router with the older firmware version.
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elfung
Contributor
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3 Messages
6 years ago
Please notify me as well as to when this is fixed, very frustrating issue.
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h3lpPlz
Mentor
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22 Messages
6 years ago
Same issue here! I need a solution asap.
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elfung
Contributor
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3 Messages
6 years ago
Can we get an update on this?
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rjone1
Teacher
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9 Messages
6 years ago
I am having the same issue. The current plan is to put the router in bridge mode and place another router in its place.
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diegodiaz
Tutor
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9 Messages
6 years ago
@rjone1 let me know if that works you, I have also pondered on doing that
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h3lpPlz
Mentor
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22 Messages
6 years ago
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diegodiaz
Tutor
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9 Messages
6 years ago
@h3lpPlz Awesome! Do you have a guide of some sort to get into passthrough mode?
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