PS3 keeps getting disconnected from online games and Playstation Network.

Tutor

PS3 keeps getting disconnected from online games and Playstation Network.

I haven't had any problems with playing MMOs on my laptop. However, I keep getting kicked out of online games and Playstation Network on my PS3. Hulu and Netflix works fine. I also noticed the NAT type is 2. Why does my router seem to hate my PS3? Is there a way to change the NAT type to open for better pairing/performance in online games? The NetGear router I had with TWC had everything laid out nicely, and I was able to resolve such issues on my own. However, the router AT&T gave me seems very restricted.

Message 1 of 10 (1,731 Views)
Community Manager

Re: PS3 keeps getting disconnected from online games and Playstation Network.

Hi missing7,

 

Thank you for posting. There were some conversations about PS3 and U-Verse set up before, you can try searching the forums and see if you can find anything helpful. You can also send a private message to our U-verse specialists team, they're very good and might have some tips or advice for you.

 

Thanks,

Dmitriy


Rethink Possible


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 10 (1,680 Views)
Tutor

Re: PS3 keeps getting disconnected from online games and Playstation Network.

I have searched the forums. The only advice I've found involved port forwarding for every system, game, and service that I needed access to. That would put me at well over 100 entries. I think that is ridiculous. I'll try sending a PM to the U-verse specialists.

Message 3 of 10 (1,649 Views)
Community Support

Re: PS3 keeps getting disconnected from online games and Playstation Network.

Hi missing7,

 

We have received your message and look forward to working with you to get this resolved.

 

-David T

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 10 (1,629 Views)
Contributor

Re: PS3 keeps getting disconnected from online games and Playstation Network.

what did AT&T do to help him becuase I have the same problem.

 

Message 5 of 10 (1,578 Views)
Contributor

Re: PS3 keeps getting disconnected from online games and Playstation Network.

I  would also like to know what AT&T did because I'm also having the same problem

Message 6 of 10 (1,508 Views)
Community Support

Re: PS3 keeps getting disconnected from online games and Playstation Network.

Hello AntCarra7,

 

We received your message and will continue working with you via private message to help you setup your PS3 on the U-verse network.

 

SadathCS
ATTU-verseCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 10 (1,491 Views)
Contributor

Re: PS3 keeps getting disconnected from online games and Playstation Network.

I also had the same issue since having the service in Oct, hopefully I will have something to post to provide some answers. I port forwarded and went DMZ mode and neither was successful.

Message 8 of 10 (1,401 Views)

Re: PS3 keeps getting disconnected from online games and Playstation Network.

Same issue with the ps4 except i cant get online games or playstation network to work at all

Message 9 of 10 (1,177 Views)
Contributor

Re: PS3 keeps getting disconnected from online games and Playstation Network.

I'm having the same issue. I'll be playing an online game then suddenly I get disconnected from the server. I'm also having an issue where when I'm trying to sign in to my PSN account on my Playstation 3, it usually takes at least 2 or 3 attempts before I can sign in successfully. It only started happening when I switched to AT&T internet.

Message 10 of 10 (856 Views)
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