missing7's profile

Tutor

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2 Messages

Wednesday, October 30th, 2013 10:13 PM

PS3 keeps getting disconnected from online games and Playstation Network.

I haven't had any problems with playing MMOs on my laptop. However, I keep getting kicked out of online games and Playstation Network on my PS3. Hulu and Netflix works fine. I also noticed the NAT type is 2. Why does my router seem to hate my PS3? Is there a way to change the NAT type to open for better pairing/performance in online games? The NetGear router I had with TWC had everything laid out nicely, and I was able to resolve such issues on my own. However, the router AT&T gave me seems very restricted.

Former Community Manager

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10.4K Messages

10 years ago

Hi missing7,

 

Thank you for posting. There were some conversations about PS3 and U-Verse set up before, you can try searching the forums and see if you can find anything helpful. You can also send a private message to our U-verse specialists team, they're very good and might have some tips or advice for you.

 

Thanks,

Dmitriy

Tutor

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2 Messages

10 years ago

I have searched the forums. The only advice I've found involved port forwarding for every system, game, and service that I needed access to. That would put me at well over 100 entries. I think that is ridiculous. I'll try sending a PM to the U-verse specialists.

Community Support

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6.7K Messages

10 years ago

Hi missing7,

 

We have received your message and look forward to working with you to get this resolved.

 

-David T

Contributor

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1 Message

10 years ago

what did AT&T do to help him becuase I have the same problem.

 

Contributor

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1 Message

10 years ago

I  would also like to know what AT&T did because I'm also having the same problem

Community Support

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6.7K Messages

10 years ago

Hello AntCarra7,

 

We received your message and will continue working with you via private message to help you setup your PS3 on the U-verse network.

 

SadathCS
ATTU-verseCare

Contributor

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1 Message

10 years ago

I also had the same issue since having the service in Oct, hopefully I will have something to post to provide some answers. I port forwarded and went DMZ mode and neither was successful.

Tutor

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7 Messages

10 years ago

Same issue with the ps4 except i cant get online games or playstation network to work at all

Contributor

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1 Message

9 years ago

I'm having the same issue. I'll be playing an online game then suddenly I get disconnected from the server. I'm also having an issue where when I'm trying to sign in to my PSN account on my Playstation 3, it usually takes at least 2 or 3 attempts before I can sign in successfully. It only started happening when I switched to AT&T internet.

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