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Open NAT for XBOX One - Tips From AT&T & The Community

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Open NAT for XBOX One - Tips From AT&T & The Community

 

xboxone.pngA common request we receive is how to update the NAT from strict to open for the XBOX. We got you covered. The steps below will show you how to verify what NAT type you have and a simple way to resolve this. 

 

Verify Your NAT Type

  1. Press the Xbox button
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.

 You will see network information and an item labeled Current Network Status. The NAT Type field will tell you your current NAT type. If it is Open, you are good to go. If it does not, the following may get you squared away. 

 

Strict To Open 

  1. Press the Xbox button
  2. Select Settings.
  3. Select Restart console. Then confirm the restart by selecting Yes.
  4. After the console completes its restart, Press the Xbox button to open the guide.
  5. Select Settings.
  6. Select All Settings.
  7. Select Network.
  8. Select Network Settings.

Community Written Solutions

Below are solutions written by our community members that may helps! Thanks alot  @SadathCS and @lilgoodskii!

How to open the NAT in the NVG589.

How to change NAT settings for XBOX on U-verse to open (2wire/Arris modems). 

 

Note: If the steps above do not help, you will find more troubleshooting provided by XBOX here.

 

We will continue to update this article. If you know of a way to make this article better, let us know! It is what the forums are about! And feel free to share your fixes as well! 

 

ChrisZ, AT&T Community Specialist 

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by topic author Community Support
Accepted by ATTU-verseCare
‎05-15-2017 8:44 AM

Re: XBOX One - Open NAT

Need help changing your NAT from Strict to Open? Check out the article above!

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Contributor

Enabling Open NAT Type for (2) XBox One Consoles on Arris NVG589

I currently have opened ports on my Arris NVG589 gateway for an Open NAT Type for my Xbox One console.  Now, I am adding a second console (second user in the household), but get a Strict NAT Type for it.  How do I get an Open NAT Type for the second console?  Thanks for the help.

Message 3 of 10
Community Support

Re: Enabling Open NAT Type for (2) XBox One Consoles on Arris NVG589

Hi @DBRhodes279,

 

Moved your question to our XBOX thread. Hope it helps!

 

ChrisZ, AT&T Community Specialist  

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 10
Contributor

Re: Enabling Open NAT Type for (2) XBox One Consoles on Arris NVG589

Not working for me. 

Message 5 of 10
Contributor

Re: Enabling Open NAT Type for (2) XBox One Consoles on Arris NVG589

My understanding is that u can not get them setup properly because the modem dies not support upnp.i have the same problem and have a nighthawk hooked up off the nvg 589 my nat is strict however and am looking for a solution to it.

Message 6 of 10
Contributor

How do I open my nat type for Xbox one

My nat type is stuck on strict or if im

lucky, moderate. Anyone know how to

open the nat type for online gaming?? Never had this problem until I switched to At&T. Thanks!!

 

Message 7 of 10
Contributor

Re: How do I open my nat type for Xbox one

Thought I would share...

 

For those that are experiencing issues with multiple Xbox One's.  I solved it by getting a $19 router (Inexpensive UPnP Router).  Use the supplied cable, connect the new routers WAN port to any of the 1 of the 4 CAT 5 ports on the Uverse router.  Set the new router as the DMZ host on the UVerse routers firewall settings.  Restart everything (consoles, new and old router).  Go into your network settings on the consoles, find your new router (you could have renamed it and given new login credentials which are recommended) and let it go.  The XBox will automatically detect and configure itself via UPnP.  I have one console physically connected to the new router and another in the house connected over WiFi to the NEW router.  Both with OPEN NAT's.

 

(was having issues playing Conan Exiles with the nephew at the same time - this fixed it - game and voice chat.  Note we do both have our own XBox Live accounts!)

 

The UVerse router we have is the Pace 5268AC.

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Message 8 of 10
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Re: How do I open my nat type for Xbox one

My son just got a new iPhone and we’re trying to connect to his new hotspot but it will not connect. Please help!

Message 9 of 10
Contributor

Re: How do I open my nat type for Xbox one

I know this is an older thread, but I got my two systems to both work with open NAT. The ATT gateway supports both 2.4 and 5 ghz connections. I logged into the gateway and changed the name of the 5ghz network. I then had my xbox connect to the 2.4 and my daughter's to the 5ghz. Both have an open NAT, and have worked flawlessly. 

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