New DSL Customer - DSL Kit

Tutor

New DSL Customer - DSL Kit

Hi, I ordered the AT&T DSL a couple days ago, so it is not activated yet. I have purchased my own modem and was wondering about this DSL Kit they are supposedly sending. I talked with customer service before I ordered DSL and they mentioned the kit, but when I called back to actually order DSL, the person did not mention a kit at all. So, is there a kit sent even if you've purchased your own modem? I have read the kit comes with DSL filters as well. Is this correct?
Message 1 of 2 (2,617 Views)
Highlighted
Solution
Accepted by topic author tgpitre
‎09-30-2015 1:39 AM

Re: New DSL Customer - DSL Kit


tgpitre wrote:
Hi, I ordered the AT&T DSL a couple days ago, so it is not activated yet. I have purchased my own modem and was wondering about this DSL Kit they are supposedly sending. I talked with customer service before I ordered DSL and they mentioned the kit, but when I called back to actually order DSL, the person did not mention a kit at all. So, is there a kit sent even if you've purchased your own modem? I have read the kit comes with DSL filters as well. Is this correct?


Unless you specifically told them not to send the self install kit, they will more than likely send it.

 

The kit should contain a modem, some filters, an ethernet cable, a phone cable, and probably a CD and some basic printed instructions for connecting the hardware. The CD should contain more elaborate instructions, an auto installation utility, and a bunch of extra AT&T software.

 

 

 

 


__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 2 of 2 (2,611 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.