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Naming an unknown wireless device

Teacher

Naming an unknown wireless device

Is it possible to assign a name to a device that isn't presently connected, but was within the last seven days?

 

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Administrator

Re: Naming an unknown wireless device

Hello @Tsrt60,

Welcome to the AT&T forums, we'd love to help with your issue.

Can you please provide us with more information on what you mean?

Hope to hear form you soon.

Mihai AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Teacher

Re: Naming an unknown wireless device

My grandson had his game console and iPhone here last weekend. It shows up on my Smart Home Manager simply as "iPhone and game console" on my Data Usage within the app.

Is it possible to name those devices on the app without the devices physically here? Can I place a name where it shows on the Data Usage screen? Or do the game and phone have to actually at my house and connected?

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Administrator
Solution
Accepted by topic author
Accepted by Tsrt60
‎07-13-2019 8:00 AM

Re: Naming an unknown wireless device

Hi there @Tsrt60,

 

In order to name the devices, they need to be present and connected to your Wi-Fi.

 

If you have any other questions, we'll be here!

 

Aminah, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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