01-26-2014 3:57 PM
Hello xbox gamer,
I apologize about the trouble you are having to connect your XBOX to your Wireless Network. I sent you a Private Message to continue working with you and ensure it is connected. I look forward to help you resolve this.
05-03-2014 3:47 PM
I am also having this problem. Please AT&T help me too.
Did they resolve your problem?
05-03-2014 5:37 PM
@ChaseW , please click this U-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site) in a business day or three.
This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.
05-09-2014 9:10 AM
Just an update for ChaseW's issue. We were able to do a factory reset on the Xbox 360 and everything is working once again.
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