For the mom who gives us everything - Mother's Day gifts that connects us.
Contributor
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1 Message
Saturday, January 25th, 2014 12:12 AM
My xbox 360 can't obtain an IP address from my modem
Having trouble connecting my XBOX to my Wi-Fi connection.
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SadathCS
Employee
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581 Messages
10 years ago
Hello xbox gamer,
I apologize about the trouble you are having to connect your XBOX to your Wireless Network. I sent you a Private Message to continue working with you and ensure it is connected. I look forward to help you resolve this.
SadathCS
ATTU-verseCare
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ChaseW
Contributor
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3 Messages
10 years ago
I am also having this problem. Please AT&T help me too.
Did they resolve your problem?
Thanks
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ChaseW
Contributor
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3 Messages
10 years ago
Please help me solve this problem as well. Thanks.
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JefferMC
ACE - Expert
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35.1K Messages
10 years ago
@ChaseW , please click this U-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site) in a business day or three.
This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.
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ChaseW
Contributor
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3 Messages
10 years ago
Thanks Jeff, will do.
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Just an update for ChaseW's issue. We were able to do a factory reset on the Xbox 360 and everything is working once again.
-David T
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