Here in Texas yesterday we had bad storms and the power was on and off several times today. Now the power on the WiFi box won't turn on at all. Do I need a new box?
We are sorry for your inconvenience. We will be glad to help. Try testing in a different power outlet. If still no power, you will need a new receiver. We can get that done for you. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number. We may need more information to be able to take any action within our systems.
Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!
ATTU-verseCare
Community Support
•
6.7K Messages
8 years ago
Hello @Craftytxchic,
We are sorry for your inconvenience. We will be glad to help. Try testing in a different power outlet. If still no power, you will need a new receiver. We can get that done for you. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number. We may need more information to be able to take any action within our systems.
Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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