02-14-2013 9:07 AM - edited 02-14-2013 9:27 AM
I posted this over at Dslreports.com but figured I would post it here too.
I was looking at the Motorola website and found this...
Lists this product as
"Motorola NVG589 Bonded VDSL 11N Gateway"
Seems to be an IPTV/Internet/VOIP modem.
Would be pointless to make a battery/modem specifically for a service that wouldn't use it, wouldn't it ?
I wonder what the ADSL2+ gateway would be then? The 5111NV? I guess if they somehow don't use this then it'll be the Pace 5168NV for both ADSL2+/VDSL2.
Solved by: Go to Solution.
07-10-2013 11:28 AM
My NVG589 was installed yesterday! Yes, it has a TRUE bridge mode! Yes, it has Wireless N (300Mbs), although Dual Band N or Wireless AC would have been nice. I guess we'll have to wait another 4 years for those improvements... LOL Yes, it has Gigabit Ethernet ports (finally)! Yes, it can be put in 40mHz mode! Yes, it can be run on a single, rather than bonded pair, so even if you don't have bonded pair, I'd be trying to get one of these new RG's! Yes, it is made by Motorola, so no more Pace junk! The senior tech who installed this yesterday (I was the first one in my area to get one.) stated that they were officially replacing ALL of the bonded pair gateways with these new NVG589's whenever problems arrose, so y'all wanting to switch know what you need to do, right?
Look at the very bottom link. That's the Administrator's Manual for the NVG589, and NO you will not receive ANY documentation or manuals with this new RG. So bookmark that page! It's 216 pages long, so you may or may not feel like printing the thing.
Of note... There IS a command line interface for this RG, and the instructions for getting into it are in the above manual, along with the available commands. There is also a DEBUG mode. Does this mean that rooting this new RG will soon be possible? I hope so, because there are two jacks on this new RG which are neither described nor used, as of yet. The most important for most of us is the USB port, which according to the Motorola tech support guy I chatted with earlier this morning is currently "disabled by AT&T", but could provide network backup for your computers (I was asking about network Time Machine backups for my Mac's on the network.) in the future should AT&T "turn the port on". So do we have a uPNP USB port on this new RG just waiting to be "turned on"? Almost assuredly. The real question is will we have to wait for AT&T to turn it on, or will some enterprising individual figure out a way for us to do it ourselves. Speaking of which, you can adjust the output power of the wireless radio. Right now the max is 100%. Again, the possibility of overdriving the wireless radio a bit, ALA the Tomato firmware you can flash some routers with, seems likely if the RG is indeed hackable.
Lastly, there is a top port which is designed for direct fiber from the curb input! FYI, this new uVerse RG is pretty much identicle to the one Motorola makes for EATEL's true FIOS offering, so 100Mb/s Up/Down should be possible in the future. This RG is undoubtably AT&T's answer to competing with Google Fiber in the areas where it's available, as well as other true FIOS offerings by other national and regional providers. I guess the real question will be how cheap AT&T will be, and how soon we'll start seeing them lay direct fiber to the house and start dumping IPTV over copper. It may be a while as supposedly AT&T is testing 48MB/s (No word on whether this is a 48 meg profile or true 48MB/s Internet speed.) in Miami using te NVG589. What I do know is that at 3300ft from the VRAD using bonded pair on a kCard, I've got one of the cleanest 25 meg profiles you've ever seen, and I could easily go to a 32 meg profile if AT&T offered it in my area.
This new RG seems to be breathing some new life into the uVerse service! Now if it won't keep frying at least once per month like my old Pace RG was (iNID would just power cycle and never hold sync, and I've been having the issue since just before the first of the year!), I'll be relatively happy...
08-29-2013 10:21 PM
I definately don't have the knowledge and background that all of you do. I'm simply trying to get Uverse in my home. Seems like everyone around me has it, but my corner of the neighborhood isn't eligible because of, I assume, the distance from my house to the VRAD. I talked to a install tech down the street as he was finishing up and install and he said that because of the new NVG589 I'd probably be eligible now. I've called and called and can't seem to get someone that can help me out. I sent a PM using the link above and hopefully someone can finally determine if this new box would be possible.
Any other advice or contacts that anyone has to help me in this endevour would help. Thanks.
08-30-2013 3:36 PM
08-30-2013 10:21 PM
08-31-2013 7:14 AM
08-31-2013 8:37 PM
The 589 won't really make the signal any stronger. It can deal with lines that have more noise on them better than the older RGs, but won't make a significant difference. We aren't supposed to be doing 19M profiles anymore, as they are supposed to be provisioned for a 25M bonded. 19M are supposed to only be used as bonded profile for people at the edge of service. If your service is listed as a single pair 19M, then you won't be getting a 589. That is currently only installed for bonded pair.
When the tech comes out for the install they can find a spare pair, if available, and convert it to a bonded install. I have never done an install, apartment or other, that we could not find a spare pair for.
08-31-2013 9:12 PM
08-31-2013 9:38 PM
08-31-2013 9:50 PM
I think what happened is the tech doing the CSI didn't have good sync at the demarc. If a repair is created for Sun/next available, then the tech will convert it to a bonded install no extra charge.
08-31-2013 10:13 PM
09-01-2013 4:26 AM
09-01-2013 5:52 AM
09-01-2013 8:47 PM
Well, the tech came out, he told me that he was a premise tech and the previous tech that came out was also a premise tech. I really think it's a shame that I can talk to five different techs and hear five different points of view of what is causing my problem. I really feel like this is turning into a gripe thread about the runaround that I have been subject to, which I do apologize for.
So the tech explained that the previous tech was a newer premise tech in the AT&T family and that his thought of having a 589 installed was a newbie course of action. He also said that 589s are only used when the loop length is 4000 ft. or more (remember, there are three buildings in my complex that can't have uverse at all due to loop lengths). He explained that I'm actually drawing 32m at the rg and can't understand why I'm on a 19m profile. He told me that he would request an IR tech (can't exactly remember the term he used) to come out and evaluate the signal and the line to see if something can be done to correct the issue(s) I'm experiencing.
His course of action was to swap pairs at the VRAD, which he said had not been done since I have had service. He also corrected one of the previous techs attempt at a solution by bypassing the panel on the building. As he wrapped up, said that there weren’t any errors showing on the line and that I should be getting the service that I am paying for. I left for work right after he left, so I wasn’t able to see if there was any difference.
09-05-2013 9:16 AM
My grandmother has had U-Verse for several months and uses the Motorola NVG-510. She has only phone and internet. Everything was working fine until there was an outage that lasted several days. When service was restored her cordless phone started displaying the incorrect time. The technician reset the modem, we have reset the phone, we have manually set the phone time. However when a new call comes in the phone again shows the incorrect time (4 hours ahead). The technician does not know how to fix this issue. Tech support has not been any help. Do you know who you talked to when your issue was finally resolved? I am posting for my grandmother I hope she will be able to check this if not I will follow off line.
09-05-2013 9:34 AM
09-06-2013 8:42 AM - edited 09-06-2013 8:53 AM
Not exactly for the NVG589 dicussion, but since the thread about the VAP died...
The VAP2500 seems to be able to use the additional channels in 5 GHz.
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