Motorola NVG589 - New U-verse Gateway?

ACE - Professor

Motorola NVG589 - New U-verse Gateway?

I posted this over at Dslreports.com but figured I would post it here too.

 

I was looking at the Motorola website and found this...

»www.motorola.com/us/consumers/NV···,pd.html
Then....
»www.homepna.org/products/member_products/
Lists this product as
"Motorola NVG589 Bonded VDSL 11N Gateway"

 

Seems to be an IPTV/Internet/VOIP modem.

 

http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA16256



Would be pointless to make a battery/modem specifically for a service that wouldn't use it, wouldn't it ?

 

I wonder what the ADSL2+ gateway would be then? The 5111NV? I guess if they somehow don't use this then it'll be the Pace 5168NV for both ADSL2+/VDSL2.

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Message 1 of 117
ACE - Expert

Re: Motorola NVG589 - New U-verse Gateway?

FTR, 30 Mbps HSI should be available without pair bonding, but anything faster than that would require it.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 46 of 117
Anonymous
N/A

Re: Motorola NVG589 - New U-verse Gateway?


hegihome wrote:

Has anyone successfully bridged their NVG589?  I thought I had mine configured correctly with IP Passthrough, and my port forwarding via my own router (Netgear WNR3400) was working correctly, but it stopped working today.  I set it to IP Passthrough with the mode set at DHCPS-Fixed and entered the MAC of my Netgear router.  Everything was working fine yesterday, but it stopped today, so I am guessing I missed something.  Anyone have any ideas?  Thanks!


Do a traceroute and see where it stops.

Message 47 of 117
Anonymous
N/A

Re: Motorola NVG589 - New U-verse Gateway?


trparky wrote:

JefferMC, how far away from the VRAD are you?  I'm an estimated 500 feet according to UV Realtime and I only have a raw line rate of 57,755 Kbps.  And I have some decent lines.

 

I wonder if you may be on one of the newer K-cards as versus myself in which I'm on one of the older F-cards.


The K-cards can put out 90M+ at the crossbox. At 1400ft on so-so lines I get 65M at my RG, and that's running through 2 diplexers.

Message 48 of 117
Guru

Re: Motorola NVG589 - New U-verse Gateway?

I must be on one of the older cards in the VRAD.
Message 49 of 117
Highlighted
ACE - Expert

Re: Motorola NVG589 - New U-verse Gateway?

I've never seen anyone's RG report a raw speed faster than 65Mbps.  I assumed it was a limit in the RG.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 50 of 117
Explorer

Re: Motorola NVG589 - New U-verse Gateway?

Count me as another who's pleased with receiving an NVG589 (the happy camper refered to above) Smiley Happy. The N wireless and Gbps wired ports are working well, the management interface also doing what I need. I suppose I could echo the wish for dual band, but I really have nothing to complain about. Nice unit!

 

Edit: OK, a guest network would be nice too.

Message 51 of 117
Explorer

Re: Motorola NVG589 - New U-verse Gateway?

So has anyone else with an NG589 checked the main management page: Device > Status > Battery Status? 

 

Mine says: ! WARNING No battery or battery has no charge

(more info says same thing)

 

It appears my unit does not have a battery, or a new unit arrived with a bad one. It's been plugged in for several days and also been power cycled with no change.

Message 52 of 117
ACE - Expert

Re: Motorola NVG589 - New U-verse Gateway?

You could open the battery cover and see whether or not you have a battery.  

 

I'm wondering, do they provide a battery if you don't get U-verse voice?  Did you get U-verse voice?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 53 of 117
Explorer

Re: Motorola NVG589 - New U-verse Gateway?

Yes, we are 'fully bundled' - voice, data, TV. But this was the first NVG589 this installer had opened so he didn't test much beyond basic functionality. I'll look for the battery cover, thanks for the idea. 

Message 54 of 117
ACE - Expert

Re: Motorola NVG589 - New U-verse Gateway?

If it's not there, call customer service and have them send you one... and update the installer's training. Smiley Wink

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 55 of 117
Explorer

Re: Motorola NVG589 - New U-verse Gateway?

The battery slot is empty ... I'll get into a peaceful state and call support. Smiley Indifferent

Message 56 of 117
Anonymous
N/A

Re: Motorola NVG589 - New U-verse Gateway?

Is it plugged into a large gray BBU as the power supply? They can also be used and actually keep your wifi up to during power outages rather than just your voip.

Message 57 of 117
Explorer

Re: Motorola NVG589 - New U-verse Gateway?

The guy who installed it had never seen a 589 before, the voltage wasn't listed and the UPS jack was a different length, he was reluctant to plug the ups in to it. Do you know that the voltage is the same as the other gateways? It sounds like you're saying the internal battery only powers the WAN and VOIP ports?

 

In any case another tech showed up tonight with a battery and it plugged right in, now the management page says 'normal'. 

Message 58 of 117
Employee

Re: Motorola NVG589 - New U-verse Gateway?


AudioHTIT wrote:

The guy who installed it had never seen a 589 before, the voltage wasn't listed and the UPS jack was a different length, he was reluctant to plug the ups in to it. Do you know that the voltage is the same as the other gateways? It sounds like you're saying the internal battery only powers the WAN and VOIP ports?

 

In any case another tech showed up tonight with a battery and it plugged right in, now the management page says 'normal'. 


The Belkin BBU is not certified for use with the 589, thus the reason for the internal battery.  Also, if you saw the power sticker it clearly states that only the supplied power adapter is to be used with it.  I haven't compared the voltages side by side though see what the difference is so its hard to say though I can tell you the battery is about 5500mwh and 7.4V.  As for what the battery does, yes, it is only designed to provide power for a WAN connection and the VoIP which technically is the only reason for a BBU per the ToS.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 59 of 117
ACE - Professor

Re: Motorola NVG589 - New U-verse Gateway?

Anyone with this gateway want to tell me if it's more neighborhood friendly concerning wireless(Only using channels 1,6,11 while on auto mode)?

 

All of these wireless G 2wires destroy 2.4 GHz.

 

 

Now, lets remove all of the AT&T gateways from this picture:

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Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Click "Post Options" and select "Accept as Solution" to help others with the same issue find an answer.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 60 of 117
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