12-03-2012 11:17 AM
I have a network printer that I can't seem to connect to. My setup is the following...
Mac plugged into the U-Verse Modem/Router NVG510. Printer is also plugged into the modem via ethernet cable.
When I try to print, I get the following message "Looking for printer...printer offline". When I click 'Printer Settings", my browser opens and tries to resolve to the following address "192.168.1.77".
Under my modem settings, device list, that address is listed as 'off'.
thanks in advance.
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12-03-2012 11:33 AM - edited 12-03-2012 11:35 AM
It sounds like the printer is off line? Can you ping 192.168.1.77? Are you sure the ethernet cable is plugged firmly into the printer and at the router? Try unplugging the cable and plug it back in on both ends.
Has this printer ever worked on your current set up, or did it just quit working?
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12-03-2012 5:47 PM
12-04-2012 11:32 AM
Was the printer working previously or is it new?
On all Mac's I never use the supplied printer disc I hook up the printer via USB then under System Preferences click on Software Update it will fetch all drivers and firmware for that printer model.
Also you may want to go back and follow mfg's suggested setup one more time.
12-04-2012 11:41 AM
I was able to solve the problem by making the IP adress of my printer *static and then 'adding' a new printer.
The existing printer profile would not refresh and or recognize the printer for whatever reaason.
thank you to everyone for your suggestions.
10-24-2016 1:17 PM
What do you mean that you made it static. My printer will not work and I don't know what to do. I am an old lady and not very tech. smart. I have a HP All in One and it worked fine before I moved. I had Excede Internet at my old house. Help!!!!!
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