10-08-2017 1:44 PM
Either turn the 5 off or just give it a different ssid.
___________________________________________________This is a public forum and I am a customer just like you. If you find this post helpful in solving your problem then feel free to kudo it. If it is also the solution then consider clicking "Accept as Solution".
10-08-2017 2:54 PM
no need for you to change your router visit att router page 192.168.1.254 to manage/modify your wireless settings and as what the reply above you can change the wifi name for both 2.4GHZ and 5GHZ to easily identify what network you would like to use for you device
02-20-2018 6:58 AM
Did you try the advice above by going to the web page: 192.168.1.254?
03-17-2018 7:10 PM
I believe my AT&T Pace router is set to automatically switch between 5GHz and 2.4 GHz whichever is most efficient but I have a smart switch that only will connect on a 2.4 GHz channel and it doe snot recognize the router for some reason. How do I rename the 2.4 GHz channel without adversely affecting my devices that rely on the 5 GHz channel?
03-19-2018 1:03 AM
I am looking for the same solution for my smart switch too. Please help.
03-19-2018 8:35 AM
I followed the first responder's advice and renamed both the 4GHz and the 2.5GHz. I could then choose the 2.5GHZ for my switches. Works fine! Other than that, I cannot offer any advice. Good luck!
03-19-2018 8:37 AM
I followed the first responder's advice and renamed both the 4GHz and the 2.5GHz. I could then choose the 2.5GHZ for my switches. Works fine!
04-28-2018 11:57 AM
This answer doesn't make sense. My WiFi list includes my 5G and my neighbors, but no 2.4G version of my account. How do I go dual (5G and 2.4G) so my lame cameras can sync in 2.4G and I have 5G for normal computing?
06-10-2018 3:12 PM
I have been having the same issue with my wifi extender which is 2.4GHz only, and wouldn't connect. I went to 192.168.1.254 and enabled my guest wifi, which is 2.4 GHz only. Then connected my wifi extender using my guest wifi name and password and it finally connected to the router.
07-21-2018 4:48 PM
Did you get an answer to your question? I have devices that use both and have plugs that aren't recognized as needing 2.4 so they won't work.
07-23-2018 6:55 AM
Did you try visiting att router page 192.168.1.254 to manage/modify your wireless settings?
10-29-2018 2:03 PM
How exactly do I change/rename? I am not very tech savvy, I need step by step instructions, please.
Visit these related resourcesView New Device Help!