I am sorry you are having this issue with your device. I am pleased to assist!
I understand how important it is for your device to connect properly to your Wi-Fi. The first thing I will suggest is to Restart your device, then forget the wifi connection on your device, and please try reconnecting. You can also attempt to restart the router. I found a link which has some helpful information for resetting your router. I hope this helps!
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hi @Parteshomo,
I am sorry you are having this issue with your device. I am pleased to assist!
I understand how important it is for your device to connect properly to your Wi-Fi. The first thing I will suggest is to Restart your device, then forget the wifi connection on your device, and please try reconnecting. You can also attempt to restart the router. I found a link which has some helpful information for resetting your router. I hope this helps!
Have a fantastic rest of your day!
Geovanni, AT&T Community Specialist
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Summerluv
Contributor
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1 Message
6 years ago
Not working, says network speed strong, no connection. Several times daily.
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