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How do I reset my WIFI password?

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How do I reset my WIFI password?

How do I reset my WIFI password on my u-verse modem?

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Message 1 of 17
Community Support
Solution
Accepted by Anonymous
Accepted by Anonymous
‎09-30-2015 1:39 AM

Re: How do I reset my WIFI password?

How To Change Your Wi-Fi Password or Network Name

Changing your Wi-Fi Password or Network Name for the Pace/ 2Wire RG(modem) is as simple as downloading an app..... because there is an app for that!

Download our Smart Home Manager App Today!

You can also access Smart Home Manager by signing in via a browser. Check out the video to learn more about Smart Home Manager or visit our online support link

 

Manual Instructions Below

*To change your Wi-Fi Password on NVG please go here

To change your Wi-Fi Password on 2Wire/Pace follow these steps:

image.jpg

 

  1. Start by going to http://192.168.1.254
    Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password).
  2. Go to Settings > LAN > Wi-Fi
  3. Scroll down to User Network
    • Changes can be made to your Wi-Fi name under Network Name (SSID)
    • Changes can be made to your password under Wi-Fi Password
  4. Save all changes made to your device

 Get more details on How to Change your Password on another specific modem/gateway.

 

 -ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 17
Contributor

Re: How do I reset my WIFI password?

hello, for some reason my dad took off the paper on the router with the password, access code, and all that. he then lost it and in order to change the password it ask for the access code, which we dont have. soooo how will i be able to change the password for the wifi?

Message 3 of 17
Former Employee

Re: How do I reset my WIFI password?

You can visit Change your AT&T gateway password for complete information and step by step instructions on changing your password via http://192.168.1.254.

 

 

 

Tags (1)
Message 4 of 17
Contributor

Re: How do I reset my WIFI password?

In attempting to change my wifi password, I get to the screen Home Networ--Wireless but the WEP field and KEY field are grayed about, not allowing me to make a change. In fact it looks the same as your illustration., where the items are grayed. What should I do to allow me to enter into those fields? I'm attempting this with device NVG589. Thanks

Message 5 of 17
Contributor

Re: How do I reset my WIFI password?

If you do that, won't the IP Set Top Boxes be unable to access WiFi?  If so, how do you change the password there?

 

Message 6 of 17
Contributor

Re: How do I reset my WIFI password?

This Is Not solved, this solution does not work

Message 7 of 17
ACE - Expert

Re: How do I reset my WIFI password?

@Xnerd1963 - I guess the solution as described just doesn't work for you.  Maybe these instructions will.

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This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 17
Teacher

Re: How do I reset my WIFI password?

You can do this workaround instead,

 

If you've already lost the sticker, there is no way for you to make any changes inside the modem interface without the device access code. You can either factory reset the modem (press Reset button at the back of the modem until all lights go off except for the Power. Roughly about 15-20secs.) then call tech support to ask for the default SSID (Wireless name) and Wireless Security key (Password) or you can just simply ask them to change it for you based on your own preference. Depending of the model of the modem, they have a way of personalizing your Wireless information remotely. 

 

But of course, you would need to provide your 4-digit account passcode to the tech support operator in order for them to do any changes.

 

If you're a residential user, you can call them at 800-288-2020. If you're a Business, you can dial 877-503-2622 option 4. 

 

About retreiving your Device Access Code, I am not possitive if they have access for that information.

 

I hope this helps. Cheers!

Message 9 of 17
Contributor

Re: How do I reset my WIFI password?

Password area is grey under home and blank under guest SSID but would not let me type in new password

Message 10 of 17
ACE - Expert

Re: How do I reset my WIFI password?

@Baldev - Try turning the radio on (enabled) first! Man Surprised  As for guest I am not sure it would have anything in it if you never set it before. And it too needs to be enabled to set or change it.

___________________________________________________

This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 17
Contributor

Re: How do I reset my WIFI password?

The format is a bit different from what I am seeing on my screen

Message 12 of 17
Contributor

Re: How do I reset my WIFI password?

My dad made the mistake of canceling his AT&T account. He was getting free WiFi at his new living arrangement.

He does not recall any passwords related to the AT&T account. Is there any hope of him being able to recover any of his files?

Is there any way to get help? AT&T will not help him as there has been a 3 month delay in the request, and because he now has a new address. Any hope?

Message 13 of 17
Contributor

Re: How do I reset my WIFI password?

Change my Wi-Fi password

Message 14 of 17
ACE - Guru

Re: How do I reset my WIFI password?

Take a look at post #2 in this six year old thread you just posted to- lot's of good info.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 17
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