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How To Setup Wi-Fi For Roku 4 - Info by the AT&T Community

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How To Setup Wi-Fi For Roku 4 - Info by the AT&T Community

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Need some help connecting your Roku 4 to the internet? No to worry, we have some helpful information below to get you started! 

 

Setting Up Wi-Fi

Once you have gone through the language and remote screens, you will see a Connect to the Internet screen. 

  1. Select Wireless (Wi-Fi).
  2. Select your network or scan to see all networks.
  3. Select Your Network – Your Roku will automatically look for networks. Select your network and you will be prompted to enter your password. 
  4. Enter Your Wireless password (the password can be located on the modem).

Have AT&T Internet? Find Your Wi-Fi Information now.


Internet Troubleshooting

If you have any issues connecting to the internet, make sure you are: 

  1. Connecting to the right network
  2. Using the correct password

If you have confirmed you are using the correct user name and password, the following troubleshooting is recommended:


Restart the modem – settings will default to factory settings 

  • Press and hold the red reset button until the lights blink off.
  • Unplug the modem from power for 10 seconds

Restart your Roku device

  • Roku Player – go to Settings > System > System restart.
  • Roku TV - go to Settings > System > Power > System restart.

Improve your wireless signal strength.

Our Wi-Fi hub has information on how you can improve your Wi-Fi experience!

 

Need additional assistance? Check out Roku’s Setup & Troubleshooting page.

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by topic author Community Support
Accepted by ATTU-verseCare
‎07-25-2017 9:51 AM

Re: Roku How To - Connecting Your Roku 4 To The Internet & Troubleshooting

Are you getting a Roku? Wondering how to connect your Roku to the internet? Are you having trouble with the internet connection? Not to worry, check out the information above!

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 4
Contributor

Connecting My Roku stick with my My Wi-fi, am I using the right info?

I have been trying to connect my Roku streaming stick, with the Wi-Fi name and password given me but it does not connect.

Message 3 of 4
Tutor

Re: Connecting My Roku stick with my My Wi-fi, am I using the right info?

How would getting a RoKu set up help me save money on the ATT Uverse bill?

Do I even need Att after getting a RoKu set up? 

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