Ask a question
Search in Internet Forums

Internet Forum

Reply
Posted Feb 11, 2012
9:25:09 AM
View profile
Gateway signal lights?!?!

I've tried searching for user guides and troubleshooting articles on how to read the Residential Gateway signal lights.  But after searching for about 20 minutes, I gave up and decided to try the Community.

 

I'm not necessarily having an immediate issue.  I just noticed slightly slower internet speeds the other day.  I looked at the lights on the RG to see if I noticed anything suspicious.  All of the lights seemed to be on, but I did notice some of them were blinking, while some of them were not.  The ones that were blinking were Ethernet, homepna and wireless.  Not only were they blinking, they were blinking at different speeds, with Ethernet blinking the fastest and wireless blinking the slowest.

 

Anyone know where to find a user guide and/or how to interpret the light signals? 

I've tried searching for user guides and troubleshooting articles on how to read the Residential Gateway signal lights.  But after searching for about 20 minutes, I gave up and decided to try the Community.

 

I'm not necessarily having an immediate issue.  I just noticed slightly slower internet speeds the other day.  I looked at the lights on the RG to see if I noticed anything suspicious.  All of the lights seemed to be on, but I did notice some of them were blinking, while some of them were not.  The ones that were blinking were Ethernet, homepna and wireless.  Not only were they blinking, they were blinking at different speeds, with Ethernet blinking the fastest and wireless blinking the slowest.

 

Anyone know where to find a user guide and/or how to interpret the light signals? 

Accepted Solution

Gateway signal lights?!?!

1,741 views
4 replies
(0) Me too
(0) Me too
Reply
View all replies
(4)
Highlighted
0
(0)
  • Rate this reply
View profile
Solved
Feb 11, 2012 9:34:54 AM
0
(0)
Professor
Edited by jfw on Feb 11, 2012 at 9:41:22 AM

Here you go.

 http://www.att.com/esupport/article.jsp?sid=KB400362#fbid=cMa4O28CPSv

 

Flickering green lights on ethernet, wireless and PNA (if you have TV) indicates data is being transfered and is normal.

Here you go.

 http://www.att.com/esupport/article.jsp?sid=KB400362#fbid=cMa4O28CPSv

 

Flickering green lights on ethernet, wireless and PNA (if you have TV) indicates data is being transfered and is normal.

Re: Gateway signal lights?!?!

[ Edited ]
2 of 5 (1,738 Views)
Solution
0
(0)
  • Rate this reply
View profile
Feb 11, 2012 7:08:45 PM
0
(0)
Mentor

Thank you JFW!  That's what I needed.

Thank you JFW!  That's what I needed.

Re: Gateway signal lights?!?!

3 of 5 (1,698 Views)
0
(0)
  • Rate this reply
View profile
Feb 12, 2012 4:22:23 AM
0
(0)
Professor

NormChar wrote:

Thank you JFW!  That's what I needed.


YW, glad to have helped.


NormChar wrote:

Thank you JFW!  That's what I needed.


YW, glad to have helped.

Re: Gateway signal lights?!?!

4 of 5 (1,681 Views)
0
(0)
  • Rate this reply
View profile
Solved
Nov 19, 2015 7:46:51 AM
0
(0)
Administrator

You can learn what your Wi-Fi gateway status lights mean, and how to use them to troubleshoot problem with your gateway at: http://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1050439.

You can learn what your Wi-Fi gateway status lights mean, and how to use them to troubleshoot problem with your gateway at: http://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1050439.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Gateway signal lights?!?!

5 of 5 (184 Views)
Solution
Share this post
Share this post