Gateway signal lights?!?!

Mentor

Gateway signal lights?!?!

I've tried searching for user guides and troubleshooting articles on how to read the Residential Gateway signal lights.  But after searching for about 20 minutes, I gave up and decided to try the Community.

 

I'm not necessarily having an immediate issue.  I just noticed slightly slower internet speeds the other day.  I looked at the lights on the RG to see if I noticed anything suspicious.  All of the lights seemed to be on, but I did notice some of them were blinking, while some of them were not.  The ones that were blinking were Ethernet, homepna and wireless.  Not only were they blinking, they were blinking at different speeds, with Ethernet blinking the fastest and wireless blinking the slowest.

 

Anyone know where to find a user guide and/or how to interpret the light signals? 

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Professor
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Accepted by topic author NormChar
‎09-30-2015 1:39 AM

Re: Gateway signal lights?!?!

[ Edited ]

Here you go.

 http://www.att.com/esupport/article.jsp?sid=KB400362#fbid=cMa4O28CPSv

 

Flickering green lights on ethernet, wireless and PNA (if you have TV) indicates data is being transfered and is normal.

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Mentor

Re: Gateway signal lights?!?!

Thank you JFW!  That's what I needed.

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Professor

Re: Gateway signal lights?!?!


NormChar wrote:

Thank you JFW!  That's what I needed.


YW, glad to have helped.

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Administrator
Solution
Accepted by davidbk (Administrator)
‎11-19-2015 7:47 AM

Re: Gateway signal lights?!?!

You can learn what your Wi-Fi gateway status lights mean, and how to use them to troubleshoot problem with your gateway at: http://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1050439.

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