I keep getting this error message every time I try to connect devices to my WiFi. Not really sure where to go from here? I've done a reset on the router and I tried to log onto 192.168.1.254 to reset it but it won't load. Any answers would help!
I understand you need help to signing into your WiFi. This is a unique situation and I would like to get you back online.
To change your Wi-Fi info: 1. Go to your gateway settings. 2. Scroll to Key Things to do Using Your Gateway and select Wi-Fi. 3. Enter the Device Acccess Code (located on the side of your gateway). 4. Select Submit. 5. Change the info for the desired network(s): *Wi-Fi name - In the Network Name (SSID) field, enter a new network name. *Wi-Fi password - Select Use custom Wi-Fi network password and enter a new password. Please keep in mind, you will need to be connected directly into your gateway, using Ethernet Patch Cable. https://soc.att.com/2H4NkTw Save.
Once you've successfully changed your Wi-Fi name and password, be sure to reconnect your Wi-Fi devices using the new network info.
Lafayette, AT&T Community Specialist
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