DVR Packet Delivery Schedule??

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DVR Packet Delivery Schedule??

My new Insignia LED TV turns on by itself at what seems to be random times of the day or night. I have tried several things to resolve this, unplugged and pressed power button for 60 seconds (at recommendation of Insignia tech), moved to different outlet, reset TV to manufacturer defaults, made sure everything auto is off, I even unplugged the HDMI cable connecting my Uverse DVR to the TV and nothing has resolved the issue. I planned on returning TV today but I just happened to be awake to see the exact time it came on by itself, at 2:34 am.. I took a look at the system info for Uverse and at that same time a DVR Packet had been delivered. Now this may be just a coincidence, but my Uverse DVR did not turn on, just the TV. Can anyone tell me what the schedule is for these packets to be delivered? I would like to see if it happens again, but I prefer not to spend the entire day inside with TV off just waiting for this to happen again. Also, has anyone else had this issue?

Message 1 of 10 (670 Views)
ACE - Expert

Re: DVR Packet Delivery Schedule??

cyj777 - On first reading, I am thinking it is a feature of the TV to turn on based on signal over the HDMI cable. Find that setting in the TV & turn it off.

But, you say you disconnected the HDMI cable. Was it disconnected when u-verse rcvd a packet?

Do you have other devices connected HDMI?

If you use U-verse connected component, it cannot be u-verse.

Post your TV make/model & I wil look it up.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 10 (666 Views)
Tutor

Re: DVR Packet Delivery Schedule??

Model number: NS-32D120A13 Product Description: 32" LED HD Television I did not check if a DVR packet was delivered when it came on while HDMI cable unplugged. That's why I want to know the schedule so I can troubleshoot a little more effectively before I return the TV. I am sure it is several times a day, because I have seen it happen at least 3 times in one day.
Message 3 of 10 (653 Views)
ACE - Expert

Re: DVR Packet Delivery Schedule??

[ Edited ]

I saw you said it is an insignia & I googled that - You are not alone - http://www.google.com/search?hl=en&as_q=insignia+turns+on&as_epq=&as_oq=&as_eq=&as_nlo=&as_nhi=&lr=&...

 

 

It must be the IR sensor - cover it & see if it turns on.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10 (650 Views)
Tutor

Re: DVR Packet Delivery Schedule??

Oh forgot to mention UVerse is only thing connected to this TV
Message 5 of 10 (648 Views)
Tutor

Re: DVR Packet Delivery Schedule??

:-| I know
Message 6 of 10 (644 Views)
Tutor

Re: DVR Packet Delivery Schedule??

Nothing happens when covered IR censor Hopefully it happens again soon so I can check if packet was delivered.
Message 7 of 10 (643 Views)
ACE - Expert
Solution
Accepted by aviewer (ACE - Expert)
‎09-30-2015 1:39 AM

Re: DVR Packet Delivery Schedule??

cyj777 - You seem focused on the the U-verse packet delivery. There has never been a complaint in that area. It is highly unlikely. It is easily remedied by using component instead of HDMI.

You need to read the other posts on the google list. It is hard to believe they can make any money selling these TVs.

I take back the IR suggestion. You need to return the set as soon as possible.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 10 (633 Views)
Tutor

Re: DVR Packet Delivery Schedule??

Oh it is going back as soon as BB opens. Do not need this headche from a cheap TV. Thanks you for your time.
Message 9 of 10 (630 Views)
ACE - Expert

Re: DVR Packet Delivery Schedule??

Now your talking! Go to Costco for the replacement.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 10 (613 Views)
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