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DSL Internet Speed and Troubleshooting

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DSL Internet Speed and Troubleshooting

If your service is down, don't wait to get this resolved. You can use our troubleshooting tool here

 

 

Check out some helpful article below on how you can resolve slow speeds, loss of service, and changing your network password!.

 

 

-ATTDSLCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T App. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 7
Community Support

Re: DSL Internet Speed and Troubleshooting

Need to troubleshooting your DSL service? Check out this articles on this thread!

 

Want to upgrade? Go to att.com to see if U-verse internet is available.

 

-ATTDSLCare


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T App. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.


Click here to send me a private message


Have email issues? Contact the Digital Assistance Center at 877-267-2988

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 7
Tutor

Re: DSL Internet Speed and Troubleshooting

After 45 years with southwestern bell / at&t I can't think of anything now that will keep me as a customer, celluar, home phone, or Internet !!!
Message 3 of 7

Re: DSL Internet Speed and Troubleshooting

I don't know about a reply but att uverse in my area is the worst. it fails to work at least five times a day it is so slow that sling tv won't work even on the lowest quality setting. "and I am paying for elite service" elite my butt!


even the phone quits when the internet go's down! the internet has quit every day since they forced me to change from standard dsl to uverse! as soon as another service comes to my area I am going to quit att altogether. this from a guy that has had the same phone number for 40 years


and I still have my PacBell,net email address that's how long att has been collecting a monthly bill from me and if charter or anybody else comes to town I am going to switch so fast you won't even get to see my butt flying out the door the technicians have been coming out once a week or so for two years and it is never fixed the phone and the internet fails to work at least five times a day it never gets up to the advertised speed and att has been ripping me off for years i[Per Guidelines:  Keep it Relevant and Appropriate]. Man Sad

Message 4 of 7
Tutor

Re: DSL Internet Speed and Troubleshooting

I am right there with you

Message 5 of 7
Contributor

Re: DSL Internet Speed and Troubleshooting

The people that work at AT&T that I have dealt with have mostly been just wonderful, much appreciated. However I still have super slow internet that I pay too much for. I am very frustrated and don't have the time to call or chat every time I have a problem which is more often than not. My daughter goes to a library or coffee place to do her work because of our awful internet. Everyone wants me to switch to cable. What about the field techs, are they doing a good job keeping things up? 

Message 6 of 7

Re: DSL Internet Speed and Troubleshooting

Not sure if you can get Spectrum cable internet where you live but their current special for internet only is $44.99 month for 12mos for speeds up to 30meg download, no data caps. I believe if you add phone service it's an additional $19.99mo for 12mos. I am stuck with dsl can't get UVERSE and just got hit with a $200 data overage charge because I switched to streaming TV service I too have been a customer since it was South Central Bell in my area. When AT&T bought things and BellSouth went away it was the beginning of the end. I am a former BellSouth employee and when at&t took over many things went away for employees, no more company picnic each year, no more monthly company paid lunch for top performers, no more Christmas dinners, employee cost for health insurance went up, we had to work many months without a contract because at&t refused to budge back in 2008I think it was. The government broke up AT&T IN 1984 and created the regional baby bells...30 years later even though it's not the same at&t the baby bells are gone and at-t is back bigger than ever! I hate them with a passion!
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