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Connecting your Google Home

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Connecting your Google Home

Connecting your Google Home

 

  1. Open the Google Home app.
  2. Make sure to connect your mobile device/tablet to the same Wi-Fi network that you intend to use to set up your Google Home device.
  3. Tap Devices, the TV and speaker icon in the top right corner of the screen.
  4. Tap Set up in the card for your new Google Home.
    Set up.png
  5. Once the app has found your Google Home, tap Continue to set it up.
  6. The app will connect your phone to Google Home's temporary hotspot to continue setup.
  7. Once connected, Play test sound to ensure its connected and connected to the right unit.
    Test Sound.png
  8. If you hear the tone made by your Google Home, tap I heard it.
  9. Select a name for your Google Home. The Home has a selection of rooms to pick from for your unit's name.
  10. If you want to name your Google Home something besides a room name, select Other and type in the desired name.
    Heard It.png
  11. Once you have a name you're happy with, tap Continue.
  12. Choose a Wi-Fi network to connect your Google Home to. It will default to the network your phone is currently connected to, and if you want Google Home to get the Wi-Fi password from your phone rather than typing it in, tap OK.
  13. Once your Wi-Fi password is inputted, either by the app itself or manually, tap Continue.
    Wi-Fi Password.png
  14. Google Home will take the Wi-Fi credentials you just gave it and attempt to log in.
  15. Once it connects, tap Continue.
  16. Google Home will now fetch and install an update.
    Fetch.png
  17. Once the update is installed, tap Sign in to add your Google account to the device for Google Assistant to use.
  18. Select a Google Account to use with Google Home. You can only have one account associated with the device at the moment, so make sure the account you select is the one you want everyone in your household to use. Tap Continue as (Your Name).
  19. On order for Google Assistant to be more useful as a personal assistant, it needs access to your personal information, such as your calendar and to-do list in Google Keep. Tap Allow.
    Google Assistant.png
  20. In order to provide local weather and traffic, Google Home asks for its home location. If the address it brings up is correct, tap Set Location. Otherwise, Edit the location by tapping the pencil icon.
  21. You can sign up for email updates on new Google Home and Google Assistant features by swiping right on the toggle next to Get email notifications. When you're satisfied with your answer, tap Continue.
  22. In order for Google's music functions to work properly, link up your services. If you subscribe to Google Play Music and YouTube Red, those will already be linked to your Google Account. Tap Link to connect Pandora or Spotify to Google Home. You can also select the service you want as a default, putting a blue dot next to it before tapping Continue.
    Google Home Location.png
  23. Google Home can cast music and YouTube to other Google Cast devices if it can see other devices that are attached to your account. Make sure your Cast devices are turned on and that they show up, then tap Connect.
  24. Once your updates and preferences are set, you can start using Google Home. Tap Continue.
  25. Google Home offers a tutorial on using the new device, which you can start by tapping Continue.
    Update Complete.png
  26. Speak the sample command to your Google Home and see the response. Once you're done with each command, tap Continue.
  27. Your setup is complete. Enjoy your new Google Home!

Trouble with your Google Home

  • Make sure the mic is not switched off. The on/off switch for the mic is on the back of the speaker. If the microphone is off, four yellow lights will appear on the light ring on the Google Home
  • Make sure there is a network connection. To verify, the small LED light on the back of the Google Home device should be solid white.
  • Go to myactivity.google.com and locate and listen to several of the voice recordings. If you hear static or anything other than relatively clean recordings of your requests, try performing a factory data reset by pressing the Microphone On/Off button on the rear of the speaker for approximately 15 seconds.

 

Problems Connecting

  • You may need to disable auto detect on your device you are using to setup your Google Home. You can go into the Settings > Wireless & Network Settings > Advance, and then disable Scanning.
  • If your router is a dual band router, you will want to check that your setup device and Google Home are on the same channel. You may want to temporarily rename the 5Ghz network so you can ensure both devices are connected on the same channel.
  • Make sure there are no devices around that can cause interference.
  • Troubleshoot your wireless connection.

David, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎01-02-2018 7:41 AM

Re: Connecting your Google Home

Need help connecting other devices. Find out more information here.

 

David, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: Connecting your Google Home

I just downloaded Chrome and attempted to sign in and I got lost. I did not know the password nor previous ones. Kindly help.

 

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