05-19-2019 1:56 PM
We understand that you're having an issue with slingbox connecting to your router.
Has this slingbox been connected before to a different router?
If so have your tried resetting the slingbox?
Charles, AT&T Community Specialist
05-20-2019 8:30 AM
This slingbox was purchased on Ebay and yes it was connected to the router and was working; Yes, I reset the slingbox, the problem is -it just does NOT get ip address from the router! ( red light just flashes!!) -- if it were to get an ip address then I could go firewall and allow the port forwarding etc!!. any idea
05-20-2019 8:59 AM
Hello @ddthakkars, thanks for providing that info. Have you tried contacting Slingbox support in regards to helping you set-up your device?
Mihai AT&T Community Specialist
05-20-2019 9:14 AM
Yes. their support says to set up the router for 'UPNP' setup--- then it will get the ip address on its own, how do i do this in the router? Thanks.
05-20-2019 10:16 AM
Hello again @ddthakkars,
I've found a helpful article that may resolve your question about your slingbox, it's marked as a solution.
Access this article and follow the steps to set up your slingbox with your gateway. Just click on the green "Solved! Go to Solution" button.
Let us know if the article helps!
Denise, AT&T Community Specialist