Confusing equipment return instructions: UPS or USPS?

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Confusing equipment return instructions: UPS or USPS?

Hi. My gateway went out and  AT&T sent me a new one. (three days later than promised, but that's another story) In the box was a sheet with instructions telling me to take the broken one to a UPS store. There was also a label for sending it back via USPS. I don't care one way another as long as I don't get charged for it. Which way should I send it?

 

Thanks!

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ACE - Professor
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Accepted by americangame (ACE - Professor)
‎09-30-2015 1:39 AM

Re: Confusing equipment return instructions: UPS or USPS?

Do the UPS store. The employees there know how to send them back to AT&T.

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