Can the SSID be turn off on the ARRIS Model Number BGW210-700 Modem/Router

Hey, @Down_Home!

Thanks for reaching out. We'd be glad to help you hide your SSID.

Yes, you can disable SSID broadcasting and still use your Wi-Fi. To learn how to do this and what it entails, please check out our article on how to Hide your Wi-Fi Network Name. Just choose your gateway from the drop down menu to get started.

Let us know if this helps!

Ramses, AT&T Community Specialist

No . This is not helpful. 

1. In the Wi-Fi section, select the 2.4Hz Radio or 5.0Hz Radio from the Radio Selection drop-down. The selection is not provided.

Hey, @Marciano76!

I noticed that the link sent previously seems to be outdated. 

Please check out our new article on how to hide network names.

Let us know if you have any questions!

Raiden, AT&T Community Specialist 

Thank you, I'm still not seeing a the proper configuration drop down menu . Could I request a modem with a better security feature. I've had three debit cards compromised due to fraud, and I'm unsure about my present settings.

Hey, @Marciano76!

What model do you currently have?

You may also want to try using our AT&T Internet Security Suite if you haven't already.

Looking forward to getting this resolved! 

Raiden, AT&T Community Specialist 

BGW210-700

Thanks for getting back to us, @Marciano76.

We have another possible solution that can help keep your home network more secure.

Enabling your Wi-Fi security protects your network from unwanted users.

Follow these steps:

1. Go to your gateway settings.
2. Select Home Network > Wi-Fi.
3. In the Access Code field, enter the Device Access Code located on the side of your gateway.
4. Ensure the User ID is On.
5. In the Security section, select WPA-PSK from the Security drop-down.
6. In the Key entry field(s), enter new Wi-Fi password(s) (Wireless Key).
   • For 64-bit encryption, enter a 10-digit password made up of numbers and letters a-f or A-F.
   • For 128-bit encryption, enter a 26-digit hexadecimal number made up of numbers and letters a-f or A-F.
7. Select Save.

Let us know your results!

Jasmine, AT&T Community Specialist