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Can't connect to my router at: http://192.168.1.254/

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Can't connect to my router at: http://192.168.1.254/

I am getting the "site cannot be reached" 192.168.1.254 took too long to respond. Why is this happening? I am using a wired connection, directly connected to the router.

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Message 1 of 9
ACE - Expert

Re: Can't connect to my router at: http://192.168.1.254/

Have you (or anyone else) changed the gateway's default address?  Are the lights on the front of the gateway green?  

 

You can try a factory reset of the Gateway (unplug from power, hold the button on the back in while plugging it back into power), but this will erase any custom settings (port forwarding, etc.) you may have made.

 

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Message 2 of 9
Contributor

Re: Can't connect to my router at: http://192.168.1.254/

Thanks JefferMC - I don't recall changing anything - I am not a network
jockey, so I would be afraid I would screw it all up. And I can
successfully 'ping' the address from the command prompt, and 'ipconfig'
confirms that is the router address. And of course I have internet access.
Strange...


Message 3 of 9
ACE - Expert
Solution
Accepted by topic author
Accepted by cgilker
‎01-19-2017 5:10 AM

Re: Can't connect to my router at: http://192.168.1.254/

Maybe the web server on the Gateway has just "lost its mind."  You could try a simple reboot of the gateway (without the factory reset).

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 4 of 9
Contributor

Re: Can't connect to my router at: http://192.168.1.254/

I will give that a try.
Message 5 of 9
Contributor

Re: Can't connect to my router at: http://192.168.1.254/

What is wrong with your service?   I need a credit on my bill.   The access to the network does not work.  It is always down.   Please do something or compensation for the outage.  ***.  

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Message 6 of 9
Contributor

Re: Can't connect to my router at: http://192.168.1.254/

The wireless service is always down.  Compensation is required since it is down more than it is up.   Do you have any strong route since the one you sent does not have enough power to keep the internet working. 

Message 7 of 9
Contributor

Re: Can't connect to my router at: http://192.168.1.254/

how do I reboot the gateway?

Message 8 of 9
ACE - Expert

Re: Can't connect to my router at: http://192.168.1.254/

@tholit2292 - Pull the plug and wait for about 15 secs. then plug back in and wait for it to fully boot up.

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