Can I change the password on my U-verse 2Wire/Pace Gateway?

Teacher

Can I change the password on my U-verse 2Wire/Pace Gateway?

[ Edited ]

Can I change the password on my u-verse (2-Wire) modem?

Message 1 of 14 (122,286 Views)
Community Support
Solution
Accepted by Anonymous
‎09-30-2015 1:39 AM

Re: Can I change the password on my u-verse modem?

[ Edited ]

*To change your Wi-Fi Password on NVG please go here

To change your Wi-Fi Password on 2Wire/Pace follow these steps:

title.jpgimage.jpg

 

  1. Start by going to http://192.168.1.254
    Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password).
  2. Go to Settings > LAN > Wi-Fi
  3. Scroll down to User Network
    • Changes can be made to your Wi-Fi name under Network Name (SSID)
    • Changes can be made to your password under Wi-Fi Password
  4. Save all changes made to your device

 Get more details on How to Change your Password on another specific modem/gateway.

 

 -ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 14 (122,284 Views)
Contributor

Re: Can I change the password on my u-verse modem?

When I follow these instructions it does not give me the option fo selecting a new password.  It asks for my current one, which I've never set so I don't know what it is and the hints give me no help.

Message 3 of 14 (121,268 Views)
Expert

Re: Can I change the password on my u-verse modem?

Your password should be on the side of the Residential Gateway.

Message 4 of 14 (120,815 Views)
Highlighted
Contributor

Re: Can I change the password on my u-verse modem?

Ok, so what if this isn't working for me? I enter "192.168.1.254" in my navigation bar, it takes a minute, then a message pops up telling me that chrome can't find the webpage. I thought it was an issue with chrome, so I tried it in the latest version of IE and it didn't work then, either. Another forum I visited told me to visit "gateway.2wire.net" and I got the same response for both browsers. I accessed the gateway a few weeks ago to change the password and it worked like a charm then. Now that I go about the process following the same steps I'm getting nothing. Is there something I'm doing wrong? 

If it's relevant, the machine I'm using is directly connected to the modem and I'm using Windows home 7. As previously stated, I used both chrome and IE to try to fix this. 
Any help is appreciated, thanks. 

Message 5 of 14 (120,760 Views)
Master

Re: Can I change the password on my u-verse modem?

So are you typing "192.168.1.254" into your address bar at the top of the page rather than a search bar? I just copied/pasted it into my address bar and takes me right to "Home, Services, Settings, Site Map". I'm using Firefox, rather than Chrome or IE, but you may want to give it a try again.

Uniblurb3

If you get to thinking you're a person of influence, try ordering someone else's dog around.

Need help? Contact AT&T at 800-288-2020.
Message 6 of 14 (116,374 Views)
Contributor

Re: Can I change the password on my u-verse modem?

This would be great if it was accurate.......is there nothing more up to date?  There is no "settings" tab at the top of the 192.......page.

Message 7 of 14 (91,541 Views)
Employee

Re: Can I change the password on my u-verse modem?

The answer was for a 2wire RG, do you have a 2wire RG?

If you have a Motorola, the screens will be different.... 

Look for something like home network, followed by wireless.

If see your password, and greyed out, cannot change, will need first to set to wpa-psk...

Then change password, and save.

 

Once completed all wireless devices will have no internet access till reprogrammed to new setting.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 14 (91,529 Views)
Contributor

Re: Can I change the password on my u-verse modem?

[ Edited ]

I finally found it Katlin
ARCHIE - black & white & loved all over!
*People who hate skunks will come back as a grub in their next life*
Meet my Mephs![edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Message 9 of 14 (91,526 Views)
Contributor

Re: Can I change the password on my u-verse modem?

but if I set it to the WPA PSK, my laptop will not connect to it.  Just says, cannot connect to this network and doesn't even give me the option to enter the key.  I'm just about tired of AT&T....

Message 10 of 14 (91,523 Views)
Contributor

Re: Can I change the password on my u-verse modem?

I have the same problem, once I change to WPA-PSK, both of my laptop can not connect!?

can anyone help?

Message 11 of 14 (56,780 Views)
ACE - Expert

Re: Can I change the password on my u-verse modem?

Sounds like you are in the auto connect mode on an app on your devices & they cannot connect because the password is different.

 

You need to go into preferences/network & reconnect the computer manually to the network. This process should give you the opportunity to enter the new password. Then network access is available at the app level.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 14 (56,686 Views)
Contributor

Re: Can I change the password on my u-verse modem?

thx aviewer, I will try that tonight after i get off work!

Message 13 of 14 (56,608 Views)
ACE - Expert

Re: Can I change the password on my u-verse modem?

@theclutch - I guess you have two options - You could change the new modem security to be what the old one was. This sounds attractive as one change, instead of multiple. JUst make syre you have the setting recorded. If you use the modem value it is there on the label.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 14 (56,583 Views)