dakotadj's profile

Contributor

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1 Message

Wednesday, August 16th, 2017 11:56 AM

AT&T Known Service Down Time

If AT&T knows that they are going to have service down in a particular area (27534 in NC this morning), why did they not inform their customers?  They can send out advertisements to sell things, but why can't they perform good customer service by informing the customer that their service is going to be down. This would prevent numerous restarts, unplugging of modem, and restarts of the computers.

Community Support

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230.7K Messages

7 years ago

@dakotadj, truly sorry for any frustrations caused. Please Click Here to provide us with the account or phone number associated with your services and we'll be glad to help if still experiencing service isues.


-EricG AT&T Community Specialist.

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