Teacher
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1 Message
AT&T Internet Slowing Down
All of a sudden my internet speed became significantly slower. Streaming continues to pause, and mobile devices barely work. I assumed I used all of my data, but checked and see we have only used roughly 30% of our available data.
I complained to my friend who experienced the same thing this week through AT&T. Our usage habits have not changed and this has not been a problem in the past.
I find it "interesting" that when I log on there is now an ad for "Wall to wall Wi-Fi with AT&T Wi-Fi Extender". I believe my internet speed and wifi connection is being intentionally disrupted in an attempt to make me think I need to buy additional equipment from AT&T.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hi @bok062114
We can definitely help you get your Internet speed back to normal! Check out some of the information we have on how to optimize your Internet speed here. Have you performed any troubleshooting? If not, click the Fix it Now button at the bottom of the page. Be sure to keep us posted!
Aminah, AT&T Community Specialist
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mrpatrick
Teacher
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15 Messages
5 years ago
I don't see how they solved it? this form seems fishy...@
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rfickel11
Contributor
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1 Message
5 years ago
My home fiber internet is 120mb. Every single day when I come home I have to reset my modem because they think it's fun to lower my bandwidth to 17-20 to move it around to other people. As soon as I reset my modem it jumps back up. Imagine all the people out there who don't know that resetting will increase your bandwidth. Robbery. Their fiber internet is absolutely a downgrade to regular cable internet.
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a_t_t_is_scammy
New Member
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1 Message
4 years ago
My Fiber plan is 1000mb. Speed tests show I consistently around 400-600mb, however, I can't stream a video to save my life. Something fishy is definitely going on. About to make the switch to Google Fiber.
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User2112020
New Member
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4 Messages
4 years ago
I had to get a new router. Speed was great, everything was fine. Only 1 month later, I started losing all connection. Then they told me I needed another new router or they'd have to send someone out to check. Why aren't they checking their own lines on a regular basis?
Suddenly my speed is much slower with a brand new router. Their speed check shows my speed is lightening fast - yet every other speed test from other sites is showing much lower speeds.
AT&T is the worst. Biggest scam going.
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jpawix
New Member
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1 Message
3 years ago
OMG 550kbps today! and always have been intermittent since I got back 3 months ago. what in the world HAHAHA Jan. 12, 2021, Pasadena, CA area
Restarted modem and letting it rest while turned off, but internet connection is still excruciating slow. HAHAHA AT&T you beat 3rd world country internet connections :))
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