11-18-2012 12:02 PM
Yep. Six months and no reply nor discussion from AT&T on this. It speaks volumes. There was a great SNL sketch with Lilly Tomlin back in the very first year of the show as an AT&T operator. The tagline for the spoof commercial? "We're the phone company. We don't care. We don't have to." Nothing has changed, and that mentality still pervades the ivory towers of AT&T's corporate office where they no longer will allow their customers to call and speak to either their executives or their assisstants. When you start having to hide from your own customers, you know there's a problem...
11-18-2012 8:26 PM
If you want an official response from AT&T on your issue, you don't post it here.
Write a letter to someone acting in an official AT&T decision making capacity. Office of the President has been a favorite choice in these forums. Plenty of posts on how to find that address.
You're not going to get your answer here.
06-11-2013 5:48 AM
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!