10-09-2018 5:15 PM
07-06-2018 7:41 AM
I am getting a message that says my mailbox is outdated. I need to re-validate and login to restore my mailbox and avoid being suspended. I don't know what to do here.
- edited 07-06-2018 6:42 PM
That "sounds" like the same old phishing email. You don't have to "re-validate" anything so don't replay or click any links. Just trash it.
Note, there is a popup banner in the webmail for users using so-called "outdated" browsers for the webmail (stupidity IMO unless att plans to use newer browser features for more annoying/intrusive ads in the future). That's tied to this att announcement. Some users are claiming they are getting emails about this too (verdict is still out - as far as I am concerned - on whether the email is spam/phishing). But even there the email subject is about outdated browsers not so called account re-validations.
___________________________________________________This is a public forum and I am a customer just like you. If you find this post helpful in solving your problem then feel free to kudo it. If it is also the solution then consider clicking "Accept as Solution".
09-30-2018 3:04 PM
Whenever I go to my at&t page and open the email it brings up my Yahoo.com email and not the sbcglobal.net email. This is very frustrating.
10-10-2018 5:30 PM
We'd be happy to help you regain access to your email account!
We're going to have to reset your password, and here is how:
Once you create the new password, make sure it is stored in a secure place so that you never forget it.
We hope this helps!
Alexander, AT&T Community Specialist
10-16-2018 11:23 AM
I tried to rese a password but was asked how did I wanted to receive it. I was then given an email address to have the temporary password sent to. how am I supposed to log into the email address they sent it too without a password. that's crazy. I'm still lost. losing money by the seconds. help.
10-29-2018 3:53 PM
I have done this and it says my answers aren't ;correct =--I never changed my email password for years and i am pretty sure my answers to the question are correct so now what do i do. I called the following number for email help 1-844-662-8666 who then gave me a number of 888-633-5526 that answered Yahoo and said his name was Love only to be told my email had been hacked and to get it fixed I needed to pay $399.99 for a one time fix and up to 799.99 for a 5 year fix is this legitimate?
Visit these related resourcesView Internet Account Help!