10-09-2018 5:15 PM
07-06-2018 7:41 AM
I am getting a message that says my mailbox is outdated. I need to re-validate and login to restore my mailbox and avoid being suspended. I don't know what to do here.
- edited 07-06-2018 6:42 PM
That "sounds" like the same old phishing email. You don't have to "re-validate" anything so don't replay or click any links. Just trash it.
Note, there is a popup banner in the webmail for users using so-called "outdated" browsers for the webmail (stupidity IMO unless att plans to use newer browser features for more annoying/intrusive ads in the future). That's tied to this att announcement. Some users are claiming they are getting emails about this too (verdict is still out - as far as I am concerned - on whether the email is spam/phishing). But even there the email subject is about outdated browsers not so called account re-validations.
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09-30-2018 3:04 PM
Whenever I go to my at&t page and open the email it brings up my Yahoo.com email and not the sbcglobal.net email. This is very frustrating.
10-10-2018 5:30 PM
We'd be happy to help you regain access to your email account!
We're going to have to reset your password, and here is how:
Once you create the new password, make sure it is stored in a secure place so that you never forget it.
We hope this helps!
Alexander, AT&T Community Specialist
10-16-2018 11:23 AM
I tried to rese a password but was asked how did I wanted to receive it. I was then given an email address to have the temporary password sent to. how am I supposed to log into the email address they sent it too without a password. that's crazy. I'm still lost. losing money by the seconds. help.
10-29-2018 3:53 PM
I have done this and it says my answers aren't ;correct =--I never changed my email password for years and i am pretty sure my answers to the question are correct so now what do i do. I called the following number for email help 1-844-662-8666 who then gave me a number of 888-633-5526 that answered Yahoo and said his name was Love only to be told my email had been hacked and to get it fixed I needed to pay $399.99 for a one time fix and up to 799.99 for a 5 year fix is this legitimate?
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