trying to login into my sbcglobal.net account

After spending over $1200 on a new iPhone from ATT&T, I am unable to retrieve my emails. I have called 4 times, wasted over 7 hours trying to resolve the problem. Now ATT want to charge me $49 to fix THEIR PROBLEM!!!!!

ATT without question has the ABSOLUTE WORST "customer service" in the Universe. They just keep tying to charge MORE MONEY ro fix THEIR PROBLEMS!!!!!!! After spending over $1200 on a new iPhone from ATT&T, I am unable to retrieve my emails. I have called 4 times, wasted over 7 hours trying to resolve the problem. Now ATT want to charge me $49 to fix THEIR PROBLEM!!!!!

I never had or set up any security questions so this is of no help to me

Delete the sbcglobal account in Yahoo, and then set it up again in Yahoo (use the same user id as before (xXxX@sbcglobal.net). Worked for my account.

Delete the sbcglobal account in Yahoo. Then set it up again through Yahoo using the same account name/ user ID. Should work. If it doesnt, reset the password first, then delete the account and set it up again as noted above. When you login, use the new password.

I have SBC global.net email I need to redo my password to match my computer w/ my I phone 

Is this legitimate or is this an attempt to steal our password again?